Carrier Development
Godfrey Majiote
Security Tutor And Training Development
Nairobi
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Head of Operations and Training Coordinator
Snipper Security Limited
7 2023 - Current
- Making recommendations for changes and improvements to existing standards, policies, and procedures
- Manage the program, includes the hiring, positive recognition, discipline, and termination
- Ensures employees' schedules, work assignments, communication, and personnel development; and evaluates employee performance, gives regular feedback, and conducts annual performance reviews
- Coordinating, developing, and maintaining the training program
- Coordinates with the internal and external personnel/departments to schedule officers on various assignments and oversee deployment
- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
- Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
- Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
- Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment.
Senior Trainer
KK Security- A Garda World Company
09.2020 - 07.2023
- Conduct basic security trainings that are to include, basic induction course, ERT Course, Basic Supervision Course, Hospitality Course, Basic Instructors/ Field Officers Course, Basic Management and Leadership Course, On Site Training and Recertification Courses
- Ensuring that all set courses are carried out effectively as per the set standards and should be reflected in the performance and discipline of the officers
- Supporting management and mission by providing recommendation to improve efficiency and service delivery internally and externally
- Assisting in supervising all training activities at the training center
- Participating in selection and recruitment of new recruits joining the company
- Participating in management meetings
- Offer operational support to the operation team in the field
- From time to time offer Assignment specific training based on client needs.
Senior Trainer
Skills Academy Ltd (SECUREX)
05.2017 - 09.2020
- Managing and developing the training programs in the training department from time to time
- Ensure training standard are maintained and improved in accordance with the Skills Academy Ltd rules and regulations
- Developing implementing and monitoring specific programs to improve the performance of the training department
- Making relevant recommendations with a view to improving the quality and service delivery to clients
- Conducting basic security trainings.
Trainer
KK Security
02.2014 - 05.2017
- Plan, prepare and deliver instructional activities that facilitate active learning experiences
- Establish and communicate clear objectives for all learning activities
- Provide a variety of learning materials and resources for use in educational activities
- Identify and select different instructional resources and methods to meet trainees varying needs
- Instruct and monitor trainees in the use of learning materials and equipment
- Observe and evaluate trainees' performance and development
- Assign and grade classwork, tests, and practicals
- Maintain accurate and complete records of trainees' progress and development
- Update all necessary records accurately and completely as per the required policies and training regulations
- Manage trainees' behavior in the classroom by establishing and enforcing rules and procedures.
Field Supervisor
KK Security
10.2012 - 02.2014
- Surveying all new client assignments prior to the new security officers arriving on site
- Ensuring that survey reports are filled out and agreed to by the client
- Checking to ensure that all other security officers are posted to their assignments on time
- Handling clients' complaints courteously and promptly
- If necessary, visiting the client
- Conducting spot checks of security officers/client assignments
- Inspecting the assignment generally and the security officers to make sure the security officers understand and carry out their duties properly
- Handling complaints and concerns from security officers courteously and promptly
- Passing on all special instructions and all amendments to the Security officers
- Ensuring that the client is informed of any changes regarding his security officers' allocation
- Controlling, coordinating, and motivating the supervisors and security officers, if necessary, carrying out the appropriate disciplinary or corrective action
- Maintaining highest level of discipline among the workforce as required by the management
- Providing weekly security reports to the client.
Radio Alarm Controller
KK Security
03.2012 - 10.2012
- Coordinating Mobile Response Team Vehicles
- Alarm dispatching and following up on reports
- Preparing incident/ field reports concerning alarms and client complains
- Customer service/ Customer care.
Radio Alarm Crew/ Crew Commander
KK Security
03.2009 - 02.2012
- Responding to activated alarms and emergencies
- Managing and supervising Mobile Response Team {MRT}
- Coordinating the Mobile Response members {MRT} before and during emergencies
- Ensure that the team is strictly adhering to company dress code
- Being under the responsibility of the control room operator and abiding by the given instructions to the team if they are in line with the company regulations
- Relaying any information regarding incidence involving the backup or illegal affairs that occur at the place of work and many others
- Linking the company {KK} and the clients in field operation.
Security Officer
KK Security
08.2008 - 09.2009
- Protecting and preserving of client's life against any loss occasioned by criminal activities, fire, hazardous waste, and potential incidents
- Maintaining law and order in each premise
- Access control
- Strict adherence to laid down standard operating procedures, rules and policies as set by the company and the clients.
Education
Certificate In Security Management -
Alison
Certificate In Computer Applications - undefined
M-Net Computer College
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Mukhuru Secondary School
Kenya Certificate of Primary Education (K.C.P.E) - undefined
Solyo Primary School
Defensive Behavioural Driving Course Instructor - undefined
Highfield International
International Hostile Environment Awareness Training - undefined
Highfield International
International Award In Delivering Training - undefined
Highfield International
International Award In First Aid and Use an AED - undefined
Highfield International
Certificate in Occupational Health and Safety Commitee Training - undefined
Universal Work, Health & Safety Consultancy Ltd
Certificate in Advanced Fire Safety (Fire Marshall) - undefined
Unisafe Fire and Safety Consultancy Ltd
Certificate in Customer Care and Leadership Skills - undefined
Robert Foulser & Associates Ltd
Certificate In Advanced First Aid - Basic MARCH Course - undefined
American Embassy Offices, Nairobi
US Embassy Security Guard Force Training - undefined
KK Security Group Ltd
Certificate In Advanced Search Techniques and Screening Methods - undefined
Canadian High Commission, Nairobi
Basic Instructors Course - undefined
KK Security Group Ltd
Supervision/ Leadership Course - undefined
KK Security Group Ltd
Mobile Response Team Course - undefined
KK Security Group Ltd
Guard Basic Course - undefined
KK Security Group Ltd
Certificate In Security Management - undefined
Alison
Certificate In Computer Applications - undefined
M-Net Computer College
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Mukhuru Secondary School
Kenya Certificate of Primary Education (K.C.P.E) - undefined
Solyo Primary School
Skills
Leadership Skills
Customer Care and Public Relation skills
Principally centered with good sound in decision making
A keen listener with good observation skills
An effective communicator and a counsellor who is able to solve challenges from various perspectives
Assessing and analyzing safety and security plans for effectiveness
A team player/ a team builder
Conflict management skills
Strategically agile
Priority mindset
Record keeper
Advanced First Aider
Fire Marshal
Defensive Driving Instructor
Trainer/ Instructor
Policeclearancecertificate
PCC-OLT6A227, 09/27/23, No previous record
References
- Mr. Willy Chege Kagwi, Chief Trainer, KK Security Ltd, 0731723696, willykagwi@kksecurity.com, Nairobi
- Mr. Alphonse Wambua, Training Manager, BM Security Company, 0722945996, alphoncewambua@gmail.com, Nairobi
Interests
Learning A New Skill
Building my knowledge and skills in software engineering
Timeline
Senior Trainer
KK Security- A Garda World Company
09.2020 - 07.2023
Senior Trainer
Skills Academy Ltd (SECUREX)
05.2017 - 09.2020
Trainer
KK Security
02.2014 - 05.2017
Field Supervisor
KK Security
10.2012 - 02.2014
Radio Alarm Controller
KK Security
03.2012 - 10.2012
Radio Alarm Crew/ Crew Commander
KK Security
03.2009 - 02.2012
Security Officer
KK Security
08.2008 - 09.2009
Head of Operations and Training Coordinator
Snipper Security Limited
7 2023 - Current
Certificate In Security Management -
Alison
Certificate In Computer Applications - undefined
M-Net Computer College
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Mukhuru Secondary School
Kenya Certificate of Primary Education (K.C.P.E) - undefined
Solyo Primary School
Defensive Behavioural Driving Course Instructor - undefined
Highfield International
International Hostile Environment Awareness Training - undefined
Highfield International
International Award In Delivering Training - undefined
Highfield International
International Award In First Aid and Use an AED - undefined
Highfield International
Certificate in Occupational Health and Safety Commitee Training - undefined
Universal Work, Health & Safety Consultancy Ltd
Certificate in Advanced Fire Safety (Fire Marshall) - undefined
Unisafe Fire and Safety Consultancy Ltd
Certificate in Customer Care and Leadership Skills - undefined
Robert Foulser & Associates Ltd
Certificate In Advanced First Aid - Basic MARCH Course - undefined
American Embassy Offices, Nairobi
US Embassy Security Guard Force Training - undefined
KK Security Group Ltd
Certificate In Advanced Search Techniques and Screening Methods - undefined
Canadian High Commission, Nairobi
Basic Instructors Course - undefined
KK Security Group Ltd
Supervision/ Leadership Course - undefined
KK Security Group Ltd
Mobile Response Team Course - undefined
KK Security Group Ltd
Guard Basic Course - undefined
KK Security Group Ltd
Certificate In Security Management - undefined
Alison
Certificate In Computer Applications - undefined
M-Net Computer College
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Mukhuru Secondary School
Kenya Certificate of Primary Education (K.C.P.E) - undefined
Solyo Primary School