EDWIN SIMIYU NGOME

• OrganizeS cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
• NegotiateS contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
• Strengthen client relationships through regular communication and effective problemsolving.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
• Self-motivated, with a strong sense of personal responsibility.

• Develop and implement regional marketing strategies to drive sales and increase market share for Matrix Medical Appliance
• Successfully launch new product lines and promotions, resulting in a significant boost in customer engagement and revenue growth
• Build and maintain strong relationships with key stakeholders, including healthcare professionals, distributors, and customers, leading to increased brand loyalty and customer retention
• Collaborate with the sales team to identify and target new market opportunities, resulting in successful market penetration and expansion into new regions
• Utilize market research and analysis to identify customer needs and preferences, allowing for the development of tailored marketing campaigns and messaging.
• Championed internal training initiatives that enhanced employee knowledge of core concepts and skills essential for success.
• Optimized digital marketing channels, increasing website traffic and lead generation capabilities.
• Collaborated with clients to optimize software functions.
• Increased brand awareness by developing and executing regional marketing strategies.
• Mentored junior team members, providing guidance on best practices while inspiring professional growth.
• Developed strong relationships with key stakeholders, fostering mutual trust and support.
• Created effective sales plans utilizing customer needs forecast to increase market share.
• Leveraged customer feedback to inform improvements in products and services offerings.
• Boosted sales volume by overseeing marketing budget, promotions and contents to generate.

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• Coordinated trade shows, conferences, and events to showcase products/services while expanding professional networks.
• Developed and executed multi-channel marketing campaigns for maximum reach and impact.
• Conducted thorough market research to identify opportunities for growth and expansion.
• Revamped content strategy to align with target audience preferences, driving higher user engagement rates.
• Streamlined processes within the marketing department, increasing overall efficiency.
• Collaborated closely with sales teams to ensure consistent messaging and alignment with overall business goals.

• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
• Developed strong rapport with customers and created positive impression of business.

• Analyzing customers' needs and recommending products
• Discussing products with customers and explaining technical concepts simply
• Writing reports and proposals for vendors or clients related to technical products
• Attended product-related technical shows and other activities to represent company products and services.
• Negotiated favorable contract terms with suppliers, reducing costs without compromising quality or delivery timelines.
• Championed new product lines by educating customers on features, advantages, and applications relevant to their businesses.
• Mentored junior sales representatives, offering guidance on best practices and sharing valuable industry insights.
• Consistently surpassed sales targets through strategic account planning and effective time management.
• Continuously improved personal knowledge of evolving technologies through self-directed learning initiatives.
• Worked closely with support teams to coordinate timely deliveries of products while minimizing backorders or delays.
• Developed strong relationships with key industry players, enhancing company reputation and market presence.
• Collaborated closely with engineering team to ensure accurate product knowledge for successful client demonstrations.