Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Evaluation
Leadership Positions
<Enter your own>
Hobbies and Interests
Languages
Timeline
background-images
Edwin Ongeri

Edwin Ongeri

Nairobi

Summary

To Work with Minimum or No Supervision and Dedicate Efforts to Meet Deadline and Adhere to Any Organizational Policies, Rules, Regulations and Maximum Co Operations with Colleagues To Achieve Organizational Goals and Objectives.

As A Devoted Engineer Professional and Diploma holder in Civil Engineering from Technical University of Mombasa and I have acquired another Diploma from Intercontinental Aviation Institute in Clearing And Forwarding.I have acquired Technical Skills from Airflo for the Past 6 Years' experience working in Airflo both Operations and documentation, I also possess comprehensive Knowledge in the latest Cargowise Software and Systems, all of which are vital in the realization of your company goals, Seeking supervisor Position and also Have acquired Customer Services Experience at Airflo through operation Assistant where I was in charge of the department. Looking forward to joining and dedicating myself in delivering and developing my skills set further.

Overview

10
10
years of professional experience

Work History

Operations Officer

DOMINION ALLIED SERICES
02.2025 - Current
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
  • Assessed risks associated with various projects, implementing mitigation strategies to protect company interests.
  • Enhanced productivity through developing and implementing effective standard operating procedures.
  • Increased response to unit reports and challenged management to quickly respond to and act on reports.
  • Championed change management initiatives aligning staff attitudes and behaviors with organizational goals.
  • Contributed to business development efforts to drive revenue and meet corporate objectives.
  • Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
  • Developed strong relationships with vendors, negotiating contracts to achieve cost savings for the organization.
  • Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
  • Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
  • Mentored junior team members, fostering professional development and enhancing overall team performance.
  • Maintained constructive client and vendor relationships.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Coordinated with external companies to fill openings effectively, reducing critical vacancies.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Developed operational processes to help organization adapt to market change.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Operations Officer

DBL LOGISTICS
09.2024 - 01.2025
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Implemented processes that simplified procedures and reduced average processing time.
  • Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.

OPERATIONS SUPERVISOR

AIRFLO LTD
01.2020 - 08.2024
  • Supervising all the warehouse and giving instructions on how to build ulds with different airlines as per the contours and heights as well
  • Making sure we reach the pivot weight as per the airline suggestions and request
  • Informing managers on new products and consignment as well to be delivered on time
  • Forwarding customer's issues to relevant teams for further escalation
  • Maintaining high levels of professionalism, hence delivering quality services to clients
  • Following up on clients' issues and ensuring quality services offered
  • Following up all the documents with the correct phytos and give out instructions where to correct.
  • Confirm all the Ulds are well tabulated and weights generated on time.
  • Supervising the loaders and showing them how to handle the goods in correct manner.
  • Supervising the operations assistants department on which way to receive goods and process to the cool chain management as per the policy of handling fresh produce and cargo generally.
  • Generating pallet cards on time and mitigating with the airline to ensure everything is ok as planned.
  • Ensuring all the contours are adheres to as per the airline.
  • Ensuring all consignment are well palletized without mixing all masters for easy offload at the destination.
  • Delegate duties as per the booking sheet plan.
  • Send weight statements to the airlines and GHA as per the company procedure and as per the cut off times.
  • Ensure all shipments leaving depot are well palletized, netted and correctly scalded.
  • Ensure the cold room is kept neat and tidy and all equipment are well arranged.
  • Ensure the operation daily schedule board is dully and correctly filled daily.
  • Prepare the daily operations shift report.
  • Ensure that a compression on weights is done for all shipments. Ie the booked weight and the scaled weight and determine if there is any discrepancy.
  • Go through the daily booking sheet - Plan and execute the Work in conjunction with the Coordinator and Supervisor.
  • Strictly follow the Airline Cutoff times and dispatch the airline units accordingly.
  • Good communication skills, attentiveness, resourcefulness, problem solving skills.

Operations Assistant

AIRFLO LTD
01.2016 - 01.2020
  • Receiving flowers and other goods via Cargowise
  • Taking up inventory of all the goods in the warehouse and goods those have been sent
  • Monitoring all the cool chain management in the warehouse and report any fault.
  • Preparing Daily Growers report and sending it to the specific department for statistics.

Education

No Degree -

SAFE RIDE AFRICA
Nairobi, Nairobi Province, Kenya
01-2023

Diploma - Civil Engineering

Technical University of Mombasa
01.2015

Kenya Certificate of Secondary Education -

Ntana HighSchool
01.2012

Kenya Certificate of Primary Education -

Kelunet Primary School
01.2008

Skills

  • Critical and Creative Thinking
  • Great Logical Diagnostic Skills
  • Ability to Exercise Good Judgment to Help Solve Arising Problems
  • Ability To Be Flexible and Work Under Pressure

Accomplishments

  • Dangerous Goods and BUP Training, Having completed all the airline training on how to handle dangerous goods and building as well. I managed to have a valid certificate after passing all the tests given.
  • AVSEC Training, Having taken all the security annex trainings in matters with airline and fully passed the tests too I acquired a certificate of participation hence all the security and regulations of the aviation industry are well catered for.
  • Kaileys Consortium & Redcross, Am a qualified first aider after being taken through all the trainings with both Redcross and Kailey's and confirmed to be one of the best students amongst the whole group and given both certificates too for proof.
  • Lean Competency System, Due to the project which is valid and being used by the company till date, I gladly received the certificate by the company through Cardiff University which also took me through another series of tests and become more active.
  • Driver, Having gone to Rocky Driving School. Attained Driving license class B, C, E, D, G with over 5 years driving experience.
  • Kaizen Certified Member

Personal Evaluation

I am purpose driven, highly motivated, hardworking and ambitious gentleman with a strong desire to meet challenges and more interested in teamwork and also can work under pressure with minimum or no supervision.

Leadership Positions

  • Team Leader in Operations Department
  • Vice Chairman in Operations in daily briefings
  • School Head Boy (Ntana High)

<Enter your own>

  • ID Number: 31660737
  • Date of Birth: 03/01/94
  • Gender: Male
  • Nationality: Kenyan
  • Marital Status: Married
  • Religion: Christian

Hobbies and Interests

  • Youth Empowering Seminars
  • Socializing
  • Team player
  • Opportunistic

Languages

English
Native language
Swahili
Proficient
C2

Timeline

Operations Officer

DOMINION ALLIED SERICES
02.2025 - Current

Operations Officer

DBL LOGISTICS
09.2024 - 01.2025

OPERATIONS SUPERVISOR

AIRFLO LTD
01.2020 - 08.2024

Operations Assistant

AIRFLO LTD
01.2016 - 01.2020

Diploma - Civil Engineering

Technical University of Mombasa

Kenya Certificate of Secondary Education -

Ntana HighSchool

Kenya Certificate of Primary Education -

Kelunet Primary School

No Degree -

SAFE RIDE AFRICA

Similar Profiles

CREATE PROFILE
Edwin Ongeri