EDWIN OMWANSA MAINYE

Experienced IT professional eager to apply my skills to achieve company goals while staying current with emerging technologies. Well-organized and seeking a challenging, rewarding role in a reputable organization.

• Front sales automation software at Kenya Meat Commission
• Helpdesk, address book and file tracking systems for Kenya National Bureau of Statistics

• 2006 Perfection training, on job training i.e. team building & Disaster management i.e. fire extinguishing and rescuing, first aid deployment
• 2008 Telecoms East Africa Trade Exhibition 15th-17th May 2008
• 2009 Information Systems security seminar at kin metric Ltd.’s offices 19th September 2009
• 2011 Internet governance forum united nations of Nairobi

• Ability to work with minimal supervision (independent)
• Excellent written and verbal communication skills.
• Team player, willing to learn, share and be taught.
• Professional image, attitude and attention to detail.
• Creative Thinker with effective communication and analytical skills
• Hardworking, assertive, result oriented, passionate about technology

ITIL4

• Personal ICT Projects: In my spare time, I enjoy setting up virtual labs to test new tools and simulate troubleshooting scenarios. This helps me stay current with technology and sharpen my skills in areas like networking, system deployment, and security.
• Hobbies: I enjoy working on DIY tech setups, such as home automation and configuring small networks. These hobbies fuel my curiosity and allow me to experiment with real-world solutions in a low-pressure environment.

• Online Learning & Certifications: Over the past year, I’ve taken online courses to build my knowledge in areas like Microsoft 365 administration, ITIL foundations, and basic cybersecurity. I'm committed to continuous learning.
• Team Player: I enjoy mentoring others, including helping interns or less-experienced colleagues grow their technical confidence. I believe teamwork and knowledge-sharing make a strong ICT team even stronger.

2006 Perfection training, on job training i.e. team building & Disaster management i.e. fire extinguishing and rescuing, first aid deployment

2008 Telecoms East Africa Trade Exhibition 15th-17th May 2008 2009 Information Systems security seminar at kin metric Ltd.’s offices

19th September 2009 2011 Internet governance forum united nations of Nairobi

Professional Development & Seminars Attended:

• 2006: Perfection Training & On-the-Job Practical Workshops
  Participated in structured on-the-job training focused on:
  Team Building & Communication – Enhancing collaboration and conflict resolution in ICT teams.
  Disaster Management – Training in fire safety, extinguishing techniques, evacuation procedures, and first aid deployment, preparing staff for emergency response in ICT environments.
• 2008: Telecoms East Africa Trade Exhibition (15th–17th May)
  Attended a regional ICT and telecommunications event showcasing emerging technologies, infrastructure solutions, and innovations in the East African telecoms industry.
• 2009: Information Systems Security Seminar (Kin Metric Ltd. – 19th September)
  Participated in a seminar focused on cybersecurity best practices, information systems risk management, and data protection measures—building awareness of ICT security protocols in organizational settings.
• 2011: United Nations Internet Governance Forum (Nairobi)
  Engaged in discussions on global internet policy, digital inclusion, data privacy, and internet infrastructure governance, offering insights into how ICT professionals can contribute to a safe, inclusive, and secure digital future.

• Front Sales Automation Software – Kenya Meat Commission (KMC)
  Successfully participated in the implementation of front-end sales automation software that streamlined the sales process, improved data accuracy, and enhanced customer service. This project reduced manual paperwork and increased transaction efficiency within the organization.
• Helpdesk System – Kenya National Bureau of Statistics (KNBS)
  Contributed to the development and deployment of a custom helpdesk system to manage ICT support requests efficiently. The system improved tracking, prioritization, and resolution of user issues, leading to faster response times and better service delivery.
• Address Book Application – KNBS
  Helped design and implement a secure and searchable address book system that allowed internal users to access up-to-date contact details across departments, enhancing internal communication and coordination.
• File Tracking System – KNBS
  Supported the development of a file tracking system to monitor the movement and status of physical and digital documents. This significantly reduced lost or misplaced files and improved accountability in document handling.