Summary
Overview
Work History
Education
Skills
Certification
Technical Skills
References
Timeline
Generic
EDWIN MUTHAGE NJUE

EDWIN MUTHAGE NJUE

Nairobi

Summary

Highly diligent and detail-oriented Cleaner with 7+ years of experience in diverse, high-standard hospitality and healthcare environments. Proven expertise in maintaining impeccable cleanliness, adhering to stringent public health protocols, and enhancing guest satisfaction. Adept at meticulous servicing of guest and crew areas, public spaces, and specialised facilities. Seeking to leverage a strong work ethic, a proactive approach, and a demonstrated ability to exceed performance targets to contribute to a welcoming, sanitary, and compliant environment for

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hotel Housekeeping Attendant

EMBASSY GROUP OF HOTELS
Nairobi
01.2021 - Current
  • Consistently serviced an average of 18 guest rooms per shift, completing tasks 10+ minutes ahead of schedule while maintaining 100% adherence to quality standards as verified by supervisory inspections.
  • Proactively identified and addressed potential cleanliness issues in public areas, contributing to a 15% improvement in guest satisfaction scores related to public area cleanliness.
  • Managed and replenished in-room amenities, minibars, and linen supplies through careful inventory management.
  • Operated and maintained various cleaning equipment, including vacuums, floor polishers, and steam cleaners, ensuring optimal machine performance and minimal downtime.
  • Followed strict protocols for handling cleaning chemicals safely and effectively, resulting in a zero-incident safety record.
  • Identified and promptly reported an average of two maintenance issues per week, facilitating timely repairs and minimising guest inconvenience.
  • Demonstrated discretion and respect for guest privacy at all times, leading to positive guest feedback on professionalism and trust.

Environmental Services Technician

KERUGOYA REFERRAL HOSPITAL
Kirinyaga
01.2018 - 01.2021
  • Consistently cleaned and disinfected an average of 16 patient rooms/units per shift, ensuring rapid turnaround for new admissions and maintaining 100% compliance with strict infection control protocols (CDC guidelines).
  • Proactively maintained sterile conditions in high-traffic public areas and waiting rooms, contributing to improvement in facility hygiene audit scores and enhancing patient confidence.
  • Efficiently managed and replenished cleaning and sanitation supplies across multiple departments, resulting in a 20% reduction in supply expenditure through optimised inventory practices.
  • Expertly operated and maintained specialised hospital-grade cleaning equipment, ensuring optimal performance and achieving 99% uptime, while upholding a zero-incident safety record for chemical handling and equipment use.
  • Proactively identified and promptly reported critical maintenance issues per week across various hospital zones, facilitating rapid resolution and minimising disruptions to patient care.

Education

Certificate - Health Records

KENYA MEDICAL TRAINING COLLEGE
Muranga, Kenya
01.2014

Skills

  • Aseptic Cleaning
  • Disinfection Protocols
  • Time Management
  • Task Prioritisation
  • Communication
  • Problem-Solving
  • Physical Stamina
  • Proactive Issue Resolution

Certification

Health Records

Technical Skills

  • Aseptic Cleaning
  • Disinfection Protocols
  • Time Management
  • Task Prioritisation
  • Communication
  • Problem-Solving
  • Physical Stamina
  • Proactive Issue Resolution

References

References available upon request.

Timeline

Hotel Housekeeping Attendant

EMBASSY GROUP OF HOTELS
01.2021 - Current

Environmental Services Technician

KERUGOYA REFERRAL HOSPITAL
01.2018 - 01.2021

Certificate - Health Records

KENYA MEDICAL TRAINING COLLEGE

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EDWIN MUTHAGE NJUE