Edwin Munge Wanja
Nairobi
Summary
Results-driven Network Engineer with over 7 years of progressive experience in network design, implementation, and troubleshooting within Tier 1 ISPs. Proficient in routing protocols (OSPF, BGP, MPLS), transmission systems (DWDM, SDH, GPON & HFC), and data center infrastructure. Demonstrates expertise across multi-vendor platforms including Juniper, Cisco, Huawei, and HP. Committed to maintaining network performance, reliability, and service availability in complex telecommunication environments.
Overview
12
12
years of professional experience
8
8
Certification
Work History
NMC/Data Center Engineer
Wananchi Group (K) Ltd
Nairobi
11.2019 - Current
- Configure, maintain, and troubleshoot IP/Core network issues across Juniper, Cisco, Huawei, HP, and FS equipment.
- Monitor end-to-end performance for triple-play services: Internet, TV, VoIP.
- Execute network upgrades, configuration changes, and fiber characterization (OTDR, OPM).
- Implement BGP and OSPF-based routing across core and aggregation layers.
- Lead root cause analysis and real-time fault resolution.
- Document network architectures, changes, and incident reports.
- Recommended proactive approaches to leadership team to improve stability of infrastructure components.
- Collaborate with vendors and service providers to troubleshoot and resolve connectivity issues.
- Oversee adherence to health, safety, and environmental policies at the data Centre and the entire work place at large.
- Collaborate with cross-functional teams to optimize uptime and throughput.
NOC Engineer
Wananchi Group (K) Ltd
Nairobi
08.2017 - 11.2019
- Supported installation and maintenance of DWDM systems, optical amplifiers, MUX/DEMUX.
- Provided Tier 3 support for co-location, IP assignment, DNS configurations, and ISP services.
- Monitored routing infrastructure using NMS tools, conducted failover tests and audits.
- Handled customer escalations and ensured SLAs were met or exceeded.
- Maintained accurate logs for all tickets, incidents, and network changes.
NOC Operator (Intern)
Wananchi Group (K) Ltd
Nairobi
04.2017 - 08.2017
- Assisted in real-time monitoring and first-line support for network operations.
- Participated in data analysis and reports for operational performance.
- Supported network documentation, asset tracking, and troubleshooting.
IT Technical Support Intern
Alliance Technologies Kenya
Nakuru
01.2014 - 07.2014
- Resolved LAN/WAN, wireless connectivity, and end-user hardware/software issues.
- Installed antivirus, OS patches, and productivity tools on enterprise systems.
- Supported printers, file systems, and infrastructure upgrades.
Education
Bachelor of Science - Computer Technology
Meru University of Science & Technology
Certification
- JNCIA – Juniper Networks, 2025-02-01
- ISC2 Certified in Cybersecurity, 2025-02-01
- Google Project Management Certificate, 2025-02-01
- Fundamentals of Agile & Project Management, 2025-02-01
- IBM Badges: Cloud, AI, IoT
- Occupational Health & Safety Certificate, 2024-06-01
- Microsoft Certified Professional
- Essentials of Fire Safety Inspections
Languages
English
Swahili
Personal Information
Title: Network Engineer
Timeline
NMC/Data Center Engineer
Wananchi Group (K) Ltd
11.2019 - Current
NOC Engineer
Wananchi Group (K) Ltd
08.2017 - 11.2019
NOC Operator (Intern)
Wananchi Group (K) Ltd
04.2017 - 08.2017
IT Technical Support Intern
Alliance Technologies Kenya
01.2014 - 07.2014
Bachelor of Science - Computer Technology
Meru University of Science & Technology