Edwin Momanyi
Phone Repair Technician
Nairobi, Nairobi County,KE
Summary
At Zerubix Communications, a skilled Phone Technician excelled in diagnosing and repairing mobile devices, showcasing strong problem-solving abilities and excellent customer service. Leveraged proficiency with repair tools and a keen eye for detail to maintain high-quality standards, contributing to enhanced device functionality and customer satisfaction.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Phone Technician
Zerubix Communications
Nairobi, Nairobi County
01.2022 - Current
- Diagnose and Repair Devices: Identify and troubleshoot issues with mobile devices, including screen replacements, battery changes, and software problems.
- Quality Control: Ensure all repairs meet company standards and are completed with attention to detail and accuracy.
- Inventory Management: Manage parts and tools inventory, ordering new supplies as needed to maintain stock levels.
- Documentation: Keep detailed records of repairs, including parts used and time spent on each device, for tracking and billing purposes.
- Customer Interaction: Provide excellent customer service by explaining repair processes, offering device care advice, and addressing customer concerns.
- Stay Updated: Keep up-to-date with the latest mobile device technologies, repair techniques, and industry trends.
- Safety and Cleanliness: Follow safety protocols and maintain a clean and organized work environment.
Paints Tinter
Crown Paints PLC
Nairobi, Nairobi County
01.2015 - 12.2020
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring client satisfaction.
- Established loyal client base through referrals from satisfied customers, contributing to growth of business.
- Enhanced customer satisfaction by providing timely and accurate paint tinting services.
- Oversee team of five members to complete and meticulous task laid before us with efficiency and professionalism.
Education
Certificate in Phone Repair Technology - Electronics Technology
Zerubix Communications
Nairobi, Nairobi County, Kenya 02.2021 - 12.2021
Diploma - Computer Engineering Technology
Nairobi Institute of Business Studies
Nairobi, Nairobi County 01.2022 - Current
Skills
- Strong diagnostic and problem solving skills
- Proficiency with repair tools and equipments
- Excellent hand-eye coordination and attention to detail
- Basic understanding of mobile operating systems (iOS, Android)
- Diagnose and repair various types of mobile phones and tablets
- Perform necessary repairs such as screen replacements, battery changes, speaker change and components repairs
Languages
English, Swahili
Native language
Certification
Certification in Phone Repair Technician
Additional Information
Zerubix Communications
Mwanjala Mwatabu
0721142654
Phones and Tablets company
Dennis Opiayo
0728885081
Timeline
Phone Technician
Zerubix Communications
01.2022 - Current
Diploma - Computer Engineering Technology
Nairobi Institute of Business Studies
01.2022 - Current
Certificate in Phone Repair Technology - Electronics Technology
Zerubix Communications
02.2021 - 12.2021
Paints Tinter
Crown Paints PLC
01.2015 - 12.2020
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