Edward Murambi Juma
Sales, Marketing & PR
KISUMU
Summary
Dynamic leader with a proven track record at Autotech Solutions Ltd, adept in workshop facilitation and strategic planning. Excelled in enhancing customer satisfaction and sales growth, demonstrating exceptional team management and client relationship skills. Skilled in equipment diagnostics, consistently delivering quality workmanship and innovative marketing strategies to exceed business goals.
Overview
19
19
years of professional experience
Work History
Workshop Manager
Autotech Solutions Ltd
06.2018 - Current
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
Sales, Marketing & PR Executive
Autotech Solutions Ltd
03.2014 - 06.2018
Sales, Marketing & PR Executive
Check In Motors (2005) Ltd
07.2010 - 03.2014
- Ensured market research and service/goods timely supply.
- Handled customer needs and concerns at all times
- Always advised on market demands expectations.
- Made known to our clients and prospects all available in services/goods at their disposal.
Salesman
Mohan Engineering Works
01.2006 - 10.2009
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Promoted and up-sold products and services to meet needs of customers.
Education
No Degree - Diploma in Sales & Marketing
Kenya Institute of Management
Kisumu 04.2001 -
Skills
Workshop Facilitation
Timeline
Workshop Manager
Autotech Solutions Ltd
06.2018 - Current
Sales, Marketing & PR Executive
Autotech Solutions Ltd
03.2014 - 06.2018
Sales, Marketing & PR Executive
Check In Motors (2005) Ltd
07.2010 - 03.2014
Salesman
Mohan Engineering Works
01.2006 - 10.2009
No Degree - Diploma in Sales & Marketing
Kenya Institute of Management
04.2001 -
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