Personal development courses
Driven Credit Controller with a proven track record at Chem-Labs Limited, adept in negotiation and dispute resolution. Excelled in maintaining debtor compliance and enhancing collection strategies, resulting in significant bad debt recovery. Skilled in accounting practices and interpersonal communication, consistently achieving and surpassing monthly collection targets.
· Maintained daily customer call logs on debt Follow up.
· Ensured sale agreements are adhered to and well maintained.
· Performed continuous verification of debtors aging and sent out statements.
· Negotiated payment plans.
· Performed accounts reconciliation and dispute resolution.
· Presented monthly reports on projections and collections for the month as well as recommendations.
· Performed recovery of bad debts.
· Performed monthly bank reconciliations.
· Processed invoices and sales orders daily.
· Processed credit notes within 24 hours of return.
· Answered queries and handling complaints from customers regarding invoices.
Negotiation skills
Communications skills
Interpersonal Skills
Auditing of Quality Management systems (ISO 19001-2015)
Accounting, word and excel literacy
Adaptability to different working environments
Dispute resolution skills
I am a passionate and seasoned accountant specialized in debt collection with over six (6) years’ experience in solid Payment negotiation skills, Account reconciliation, Dispute resolution, Excellent communication and Interpersonal skills, Auditing of Quality management system and compliance.
• Centonomy Career Hub (Personal Branding, Leadership and communication, Career Growth)
Personal development courses
Listening to Music
Dancing
Organizing Events
Moderating Events and Panel conversations/ MC
• Talent Guru`s Ascend Self Leadership Program (Connecting with your career, Brand Image, Career resilience and Self-discovery)
• Centonomy 101 (Time value of money, Debt Management, Personal money Management)
• Centonomy Career Hub (Personal Branding, Leadership and communication, Career Growth)