Experienced Customs Specialist, with over 15 years of expertise in managing international trade operations. Skilled in navigating customs regulations, optimizing supply chains, and coordinating end-to-end logistics to ensure efficient and compliant import/export processes. Proven track record as Supply Chain Logisticians and delivering exceptional freight forwarding services across diverse industries. Adept at leveraging industry knowledge to enhance operational performance and drive business growth.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Transport Manager
Formed Limited
Owned and operated a fleet of Trucks, used to ferry imports, export and transit containerized cargo to and from the Port of Mombasa
Reduced delivery times by 20% through strategic route planning, enhancing efficiency and client satisfaction
Managed a 5 Trucks with 95% uptime by implementing maintenance schedules and fuel optimization
Achieved a 15% reduction in operational costs through fuel management and supplier negotiations
Maintained a 85% on-time delivery rate by leveraging real-time traffic monitoring and route adjustments
Sustained a 90% client retention rate by providing timely updates and resolving logistical issues promptly
Ensured 100% compliance with transport and customs regulations, avoiding delays and fines
Improved operational efficiency by 25% through the adoption of logistics software and GPS tracking
Led a team of 8 drivers, reducing incidents by 10% and increasing overall productivity
Freight Forwarder
Maeli Holdings LTD
04.2020 - 05.2024
Managed the Port Operations business of freight forwarding firm, ensuring client cargo is customs cleared and forwarded safely to destination
Successfully executed shipment plans that reduced transit times by 15%, optimizing both cost and security
Managed up to 500 shipments per month, coordinating a range of services including FCL, LCL, air freight, and specialized couriers
Achieved a 98% compliance rate with documented processes, ensuring timely and efficient shipments
Implemented strategies that resulted in a 12% reduction in freight expenses while maintaining high service standards
Enhanced customer satisfaction by 15% through effective negotiation of competitive rates, resulting in a 90% on-time delivery rate
Ensured 100% success in customs clearance by effectively managing shipment documentation and adhering to regulations
Increased operational efficiency by 20% through the effective use of ERP systems for shipment tracking and management
Customs and Border Control (Enforcement) Officer
Kenya Revenue Authority, Customs and Border Control Department
11.2006 - 03.2020
Enforced laws on imported and exported goods, ensuring compliance with regulations, collecting duties, and preventing illegal activities like smuggling
Ensured 100% compliance with customs regulations and international trade laws, effectively reducing legal risks and ensuring smooth customs processes
Successfully managed and verified import/export documentation and conducted physical inspections of goods, ensuring accuracy and regulatory compliance across ports, border posts, and warehouses
Collaborated with various stakeholders to streamline customs operations, resolving trade-related issues and improving process efficiency, leading to enhanced trade facilitation
Improved revenue collection by optimizing the calculation and accounting for import duties, excise taxes, and VAT, and implementing the department’s revenue enhancement initiatives contributing to an overall increase in collected revenue
Developed and implemented risk mitigation strategies, reducing potential delays, preventing financial losses, and ensuring operational continuity through proactive assessments
Gained deep expertise in adhering to international trade regulations, ensuring compliance with foreign fiscal regimes, and maintaining smooth cross-border trade operations
Built and maintained strong relationships with internal and external clients, fostering high customer satisfaction through timely issue resolution and superior service delivery
Implemented and maintained quality management systems, contributing to continuous improvements in customs operations and ensuring consistent process efficiency
Education
Bachelor of Science - Industrial Chemistry
Jommo Kenyatta University of Agriculture and Technology
Kenya Certificate of Secondary Education -
Nairobi School
Kenya Certificate of Primary Education -
St. Hannah’s Preparatory School
Skills
Customs Compliance
Cargo Monitoring & Management
Warehouse Management
Transportation Planning
Logistics Industry Knowledge
Security
Route Planning
Rate Negotiation
Documentation Preparation
Incoterms
Stakeholder Engagement
Customer Care
Business Development
Trade Compliance
Taxation
Commodity Classification
IT & ERP
Performance Management
Data Analytics
Coaching and Training
Anti-Smuggling Strategies
Border Post Management
Port Operations
Transit
Certification
Customs Border Control Officers Course
Quality Management System (QMS) Training ISO9001:2008
Harmonized System Classification HS
Intelligence Analysis Training Course
Organization for the Prohibition of Chemical Weapons - Training and Certificate
Leadership Course 058/06
Security Course No 2/2006
References
Dr. Anam Onditi Ouma, Senior Lecturer, Department of Chemistry, Jomo Kenyatta University of Agriculture and Technology, Kenya
Samuel Aboge, Deputy Commissioner (Rtd), Kenya Revenue Authority, Nairobi, Kenya
Geoffrey Ogola, Managing Director, Maeli Holdings Ltd, Kenya
Training
Customs Border Control Officers Course, Kenya School of Revenue Administration
Professional Highlights
Commissioner of Customs Commendation - Exemplary work at the Port of Mombasa
Revenue Management - Raised and accounted for customs duties for Government of Kenya
Leadership and Training - Trained new recruits to become professional Customs Officers
Industry Flexibility - 15+ years adapting to new technology and practices
Logistic Management - Planned delivery routes at reduced cost and ensured freight arrived safely
Timeline
Freight Forwarder
Maeli Holdings LTD
04.2020 - 05.2024
Customs and Border Control (Enforcement) Officer
Kenya Revenue Authority, Customs and Border Control Department
11.2006 - 03.2020
Kenya Certificate of Secondary Education -
Nairobi School
Kenya Certificate of Primary Education -
St. Hannah’s Preparatory School
Transport Manager
Formed Limited
Bachelor of Science - Industrial Chemistry
Jommo Kenyatta University of Agriculture and Technology