Summary
Overview
Work History
Education
Skills
Language
References
Timeline
Generic

EDGAR EGESA

Nairobi

Summary

Banking executive with 12+ years of experience focused on driving growth in financial inclusion and SME development. Skilled in leveraging strategic partnerships and blended capital to enhance financial ecosystems and support underserved communities across Africa. Demonstrated ability in strategic planning and problem-solving, ensuring effective and reliable outcomes.

Overview

10
10
years of professional experience

Work History

Group Head, Retail & SME Banking

Access Bank Kenya
09.2024 - Current
  • Managing, directing, overseeing, coordinating and monitoring the planning, development, implementation, production, sales, evaluation and administration of Retail & SME Banking Division including business development, revenue generation and operational efficiency.
  • Overseeing, managing and supporting profit centres within the Division to meet and exceed loan disbursement and deposit growth targets; ensuring efficient and smooth lending delivery.
  • Attending, participating and representing the bank at business, professional and community events, functions, meetings, associations, programs and activities to broaden bank's image and visibility and enhance business development.
  • Reviewing, updating and developing policies, guidelines and procedures for the Retail & SME Banking services to ensure regulatory compliance and deliver customer service excellence.
  • Spearheading national strategy for inclusive finance across SME segments, driving growth in inclusive lending, savings mobilization and collaborations.
  • Leading digital transformation to expand access to credit, payments and savings for underserved communities.
  • Initiating, managing and maintaining a network of strategic partnerships with DFIs, fintechs and business associations to deepen market penetration and promote financial inclusion.
  • Championing customer-centric redesign of value propositions to enhance SME resilience and sustainability.

Head, SME Banking

Access Bank Kenya
02.2023 - 08.2024
  • Formulated and executed the SME Banking agenda, delivered revenue growth in both liabilities and assets and increased market share.
  • Drove and managed the SME portfolio and coordinated all activities, services and resources to achieve the operational output of the unit.
  • Reviewed and closely monitored sales pipelines and ensured achievement of month on month targets.
  • Launched sector-focused credit programs using cash flow-based lending models.
  • Built high-impact partnerships with ecosystem actors and delivered credit and technical assistance to Agri-SMEs.
  • Collaborated with regulator and internal governance teams to ensure compliant and scalable inclusive finance operations.

Senior Relationship Manager, SME Banking

Access Bank Kenya
08.2021 - 01.2023
  • Built and maintained relationships with new and existing SME customers, provided financial solutions that met their needs and promoted financial inclusion.
  • Formulated and implemented sales plans, developed sales pipeline aimed at identifying and attracting new loan and deposit customers.
  • Originated and structured inclusive lending solutions tailored to sector-specific needs such as agribusiness, water and sanitation, education and health.

Relationship Manager, Business Banking

Family Bank
04.2019 - 07.2021
  • Originated innovative financing structures for SMEs and Agri-enterprises.
  • Provided strategic advisory support to customers navigating value chain and export finance dynamics.
  • Acquired new SME customers, maintaining existing relationships and growing the SME segment portfolio.

Business Development Officer

SMEP Microfinance Bank
10.2018 - 03.2019
  • Managed financial solutions for Micro enterprises including smallholder farmer groups.
  • Played a key role in enhancing access to capital for community-based entities.

Senior Officer Branch Operations

Chase Bank
01.2015 - 02.2017
  • Oversaw and ensured excellence in daily operations, customer service, compliance and cross-selling of bank products and services.

Education

Ph.D. in Business Administration - Strategic Management

The Catholic University of Eastern Africa
10-2026

Master of Banking and Finance - Bank Management

Moi University
12.2018

Bachelor of Business Management - Banking & Finance

University of Kabianga
11.2013

Diploma in Management - Marketing

Kenya Institute of Management
09.2012

Kenya Certificate of Secondary Education - undefined

Friends School Kamusinga
11.2007

Skills

  • Strong analytical skills
  • Training and mentoring
  • Expertise in subject matter
  • Customer focus
  • Strategic thinking
  • Process improvement

  • Problem-solving
  • Decision-making
  • Relationship building
  • Operational efficiency
  • Customer relationship management

Language

English (Native)
Kiswahili (Native)

References

Gladys, Akinyi, Executive Director, akinyi.gma@gmail.com, +254701039170, Access Bank Kenya

Timeline

Group Head, Retail & SME Banking

Access Bank Kenya
09.2024 - Current

Head, SME Banking

Access Bank Kenya
02.2023 - 08.2024

Senior Relationship Manager, SME Banking

Access Bank Kenya
08.2021 - 01.2023

Relationship Manager, Business Banking

Family Bank
04.2019 - 07.2021

Business Development Officer

SMEP Microfinance Bank
10.2018 - 03.2019

Senior Officer Branch Operations

Chase Bank
01.2015 - 02.2017

Master of Banking and Finance - Bank Management

Moi University

Bachelor of Business Management - Banking & Finance

University of Kabianga

Diploma in Management - Marketing

Kenya Institute of Management

Kenya Certificate of Secondary Education - undefined

Friends School Kamusinga

Ph.D. in Business Administration - Strategic Management

The Catholic University of Eastern Africa
EDGAR EGESA