Hi, I’m
EDDIE LUNDU
Network Engineer
Nairobi,30
Timeline
African Advanced Level Telecommunication Institute
Intermediate Certificate from Cisco Certified Network Associate(CCNA)
08.2024 - 11.2024
Network Engineer
NTT Data
07.2024 - 02.2025
Desktop Support Engineer
STATE DEPARTMENT FOR IMMIGRATION
06.2023 - 09.2023
Kaimosi Friends University
Bachelor Of Science from Information Technology
11.2020 - 11.2024
Kakamega School
2016 - 2019 (3 education.years_Label)
Kaimosi Friends Primary School
2008 - 2015 (7 education.years_Label)
Work History
NTT Data
Network Engineer
07.2024 - 02.2025
Job overview
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Troubleshot complex multi-vendor network service provider issues.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Streamlined network management with automated monitoring tools.
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
STATE DEPARTMENT FOR IMMIGRATION
Desktop Support Engineer
06.2023 - 09.2023
Job overview
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Configured hardware, devices, and software to set up work stations for employees.
- Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
- Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Troubleshot potential problems and eliminated before issues escalated or cascaded.
- Provided comprehensive technical support for users, addressing various issues related to computer systems, peripherals, and applications.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
Overview
2
years of professional experience
16
years of post-secondary education
Education
Kaimosi Friends Primary School Vihiga, Kenya
2008 - 2015 (7 education.years_Label)
University Overview
Kakamega School Kakamega,Kenya
2016 - 2019 (3 education.years_Label)
University Overview
Kaimosi Friends University Vihiga, Kenya
Bachelor Of Science from Information Technology
11.2020 - 11.2024
University Overview
A comprehensive four-year program focused on the principles and practices of computing, networking, software development, databases, web technologies, and IT project management. Emphasized both theoretical foundations and practical skills to prepare for roles in systems administration, software engineering, ybersecurity, and IT consultancy.
African Advanced Level Telecommunication InstituteNairobi, Kenya
Intermediate Certificate from Cisco Certified Network Associate(CCNA)
08.2024 - 11.2024
University Overview
Cisco Certified Network Associate (CCNA)
I undertook the CCNA program at the African Advanced Level Telecommunications Institute (AFRALTI), where I gained solid foundational knowledge in networking concepts including IP addressing, routing and switching, network access, security fundamentals, and automation. Through hands-on lab work and practical exercises, I learned to configure, manage, and troubleshoot small to medium-sized networks using Cisco technologies. The program equipped me with the skills needed to support modern IT network infrastructures and pursue a career in network engineering.
Skills
- Network configuration
- IP addressing and subnetting
- OSPF routing
- Network Troubleshooting Abilities
- DNS implementation
- Strong troubleshooting skills
- Firewall functionality
- Cisco switching expertise
- Network performance monitoring
- Routing protocol expertise
Summary
Professional with strong background in network engineering, bringing practical experience and ability to deliver impactful solutions. Skilled in configuring, managing, and optimizing network systems with focus on security and efficiency. Known for fostering team collaboration and adaptability to meet changing demands. Reliable and results-driven with keen understanding of network protocols, troubleshooting, and infrastructure design.
Work Preference
Work Type
Full TimeContract WorkPart TimeGig WorkWork Location
On-SiteHybridRemoteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsFlexible work hoursWork from home optionQuote
It is never too late to be what you might have been.
Availability
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Affiliations
Affiliations
- Association of Information Technology Professionals
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