Eddah Wanjira Kirathe
OfficeAdministrator
Nakuru
Summary
A highly qualified professional with 15+ years of strong background in administrative support, customer care and streamlined operations in a collaborative environment. Skilled in processing a range of documents, improving processes developing and presenting reports, records management, coordinating work execution, assessing needs and making necessary recommendations as well as budgeting and assisting in handling petty cash. I excel at monitoring activities, organizing for events and supporting operations and staff. Additionally, I have a past record of coordinating the flow of information and assisting with various projects and effecting high quality output.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work History
Office Administrator-KeNHA-Western Region
Kenya National Highways Authority
Nairobi, Nairobi Province
09.2020 - Current
- Manage agendas /travel arrangements/appointments
- Filing documents as well as entering data and maintaining data bases
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Office Administrator -Axle Load Department
Kenya National Highways Authority
01.2014 - 12.2019
- Preparing Exemption Permits
- Performing any other duties as assigned
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reconciled account files and produced monthly reports.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
Office Administrator, Periodic Maintenance of Karatina -Kerugoya -Kutus Road (C74) Road & Periodic Maintenance of Kenol (Makutano)-Kambiti (A2) Road
Kenya National Highways Authority
Nairobi, Nairobi Province
05.2012 - 04.2014
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Office Administrator, Kenya National Highways Authority (Nairobi Region)
Kenya National Highways Authority
10.2010 - 04.2012
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Administrator, Repair and Resurfacing of Dagoretti Corner Uthiru Rd Project & Kawangware Dagoretti Market - Kikuyu Road
Kenya National Highways Authority
01.2009 - 09.2010
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Repair and Rehabilitation of Nairobi - Thika Road Globe Cinema Roundabout
Ministry of Roads
06.2007 - 10.2008
- Maintained daily report documents, memos and invoices.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Improved department efficiency by streamlining processes and updating equipment.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Secretary Muthaiga Road Rehabilitation - Kiambu Road
Ministry of Roads
Nairobi, Nairobi Province
06.2005 - 05.2007
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Diploma - Secretarial Studies
The Kenya Polytechnic University College
11.2005 - 11.2007
BBA - Marketing
Kenya Methodist University
07.2010 - 07.2012
Diploma - Business Administration
The Kenya Polytechnic University College
Nairobi, Nairobi Province, Kenya 01.2006 - 11.2008
Certificate Studies - Secretarial Studies
The Kenya Polytechnic
Nairobi, Nairobi Province, Kenya 01.2003 - 06.2004
Intermediate Certificate - Computer Packages
Fourth Dimension Computer College
Nairobi, Nairobi Province, Kenya 08.2002 - 09.2002
Skills
Administrative Functions
Consulting
Workshop Facilitation
Client Relations
Project Management
Resource Allocation
Task Delegation
Negotiation
MS Office Suite
Teamwork
Research
Information Privacy
Communication
Interpersonal Skills
Presentation Skills
Adaptability
Timeline
Office Administrator-KeNHA-Western Region
Kenya National Highways Authority
09.2020 - Current
Office Administrator -Axle Load Department
Kenya National Highways Authority
01.2014 - 12.2019
Office Administrator, Periodic Maintenance of Karatina -Kerugoya -Kutus Road (C74) Road & Periodic Maintenance of Kenol (Makutano)-Kambiti (A2) Road
Kenya National Highways Authority
05.2012 - 04.2014
Office Administrator, Kenya National Highways Authority (Nairobi Region)
Kenya National Highways Authority
10.2010 - 04.2012
BBA - Marketing
Kenya Methodist University
07.2010 - 07.2012
Office Administrator, Repair and Resurfacing of Dagoretti Corner Uthiru Rd Project & Kawangware Dagoretti Market - Kikuyu Road
Kenya National Highways Authority
01.2009 - 09.2010
Repair and Rehabilitation of Nairobi - Thika Road Globe Cinema Roundabout
Ministry of Roads
06.2007 - 10.2008
Diploma - Business Administration
The Kenya Polytechnic University College
01.2006 - 11.2008
Diploma - Secretarial Studies
The Kenya Polytechnic University College
11.2005 - 11.2007
Secretary Muthaiga Road Rehabilitation - Kiambu Road
Ministry of Roads
06.2005 - 05.2007
Certificate Studies - Secretarial Studies
The Kenya Polytechnic
01.2003 - 06.2004
Intermediate Certificate - Computer Packages
Fourth Dimension Computer College
08.2002 - 09.2002