Eddah Wanjira Kirathe
OfficeAdministrator
Nakuru
Summary
A highly qualified professional with 15+ years of strong background in administrative support, customer care and streamlined operations in a collaborative environment. Skilled in processing a range of documents, improving processes developing and presenting reports, records management, coordinating work execution, assessing needs and making necessary recommendations as well as budgeting and assisting in handling petty cash. I excel at monitoring activities, organizing for events and supporting operations and staff. Additionally, I have a past record of coordinating the flow of information and assisting with various projects and effecting high quality output.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work History
Office Administrator-KeNHA-Western Region
Kenya National Highways Authority
Nairobi, Nairobi Province
09.2020 - Current
- Manage agendas /travel arrangements/appointments
- Filing documents as well as entering data and maintaining data bases
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Office Administrator -Axle Load Department
Kenya National Highways Authority
01.2014 - 12.2019
- Preparing Exemption Permits
- Performing any other duties as assigned
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reconciled account files and produced monthly reports.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
Office Administrator, Periodic Maintenance of Karatina -Kerugoya -Kutus Road (C74) Road & Periodic Maintenance of Kenol (Makutano)-Kambiti (A2) Road
Kenya National Highways Authority
Nairobi, Nairobi Province
05.2012 - 04.2014
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Reconciled account files and produced monthly reports.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Office Administrator, Kenya National Highways Authority (Nairobi Region)
Kenya National Highways Authority
10.2010 - 04.2012
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Administrator, Repair and Resurfacing of Dagoretti Corner Uthiru Rd Project & Kawangware Dagoretti Market - Kikuyu Road
Kenya National Highways Authority
01.2009 - 09.2010
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Repair and Rehabilitation of Nairobi - Thika Road Globe Cinema Roundabout
Ministry of Roads
06.2007 - 10.2008
- Maintained daily report documents, memos and invoices.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Improved department efficiency by streamlining processes and updating equipment.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Secretary Muthaiga Road Rehabilitation - Kiambu Road
Ministry of Roads
Nairobi, Nairobi Province
06.2005 - 05.2007
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Diploma - Secretarial Studies
The Kenya Polytechnic University College
11.2005 - 11.2007
BBA - Marketing
Kenya Methodist University
07.2010 - 07.2012
Diploma - Business Administration
The Kenya Polytechnic University College
Nairobi, Nairobi Province, Kenya 01.2006 - 11.2008
Certificate Studies - Secretarial Studies
The Kenya Polytechnic
Nairobi, Nairobi Province, Kenya 01.2003 - 06.2004
Intermediate Certificate - Computer Packages
Fourth Dimension Computer College
Nairobi, Nairobi Province, Kenya 08.2002 - 09.2002
Skills
Timeline
Office Administrator-KeNHA-Western Region
Kenya National Highways Authority
09.2020 - Current
Office Administrator -Axle Load Department
Kenya National Highways Authority
01.2014 - 12.2019
Office Administrator, Periodic Maintenance of Karatina -Kerugoya -Kutus Road (C74) Road & Periodic Maintenance of Kenol (Makutano)-Kambiti (A2) Road
Kenya National Highways Authority
05.2012 - 04.2014
Office Administrator, Kenya National Highways Authority (Nairobi Region)
Kenya National Highways Authority
10.2010 - 04.2012
BBA - Marketing
Kenya Methodist University
07.2010 - 07.2012
Office Administrator, Repair and Resurfacing of Dagoretti Corner Uthiru Rd Project & Kawangware Dagoretti Market - Kikuyu Road
Kenya National Highways Authority
01.2009 - 09.2010
Repair and Rehabilitation of Nairobi - Thika Road Globe Cinema Roundabout
Ministry of Roads
06.2007 - 10.2008
Diploma - Business Administration
The Kenya Polytechnic University College
01.2006 - 11.2008
Diploma - Secretarial Studies
The Kenya Polytechnic University College
11.2005 - 11.2007
Secretary Muthaiga Road Rehabilitation - Kiambu Road
Ministry of Roads
06.2005 - 05.2007
Certificate Studies - Secretarial Studies
The Kenya Polytechnic
01.2003 - 06.2004
Intermediate Certificate - Computer Packages
Fourth Dimension Computer College
08.2002 - 09.2002
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