Ashley Kigen
Communication Specialist
Nairobi,30
Summary
I am a highly astute and experienced Communications Executive with experience working in challenging roles with various clients and different products in diverse industries. Skillful developer and creator of strategic communications programs that continually surpass expectations. Ability to work under pressure to meet deadlines and oversee the operations of a team. Constantly updating knowledge of current social media and digital trends to implement them effectively in new practices. At ease with budget limitations, deadlines, and high- pressure situations. Strong ability to influence thinking, forge strategic alliances, and build consensus. This career progression based on merit is illustrative of my continuous improvement philosophy. I possess a master’s degree in International Communication, a Bachelor of arts Degree in International Relations. Having a strong background and collective experience in numerous aspects of communication management from top level strategic, consulting and operational management backgrounds. I offer a combination of corporate communications, Digital communications and management, public and media relations, branding, advertising, stakeholder management, research and account management skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Executive Communication Consultant
Synergetic Energy Partners
Nairobi, Kenya
10.2021 - 03.2022
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Conducted research, gathered information from multiple sources and presented results.
- Served customers and followed outlined steps of service.
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
- Developed team communications and information for meetings.
- Improved operations through consistent hard work and dedication.
Communications Specialist
Syngenta East
08.2021 - 01.2022
- Diagnosed and document customer complaints by utilizing provided tools and asking diagnostic questions.
- Handled inbound contacts and provided customer service according to departmental policies and procedures.
- Supported media relations consultants in outreach and fundraising campaigns.
- Reviewed staff-written materials and edited for content and brevity.
- Prepared event communications for special events, took photographs during event, and promoted on web and periodical channels.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
Internal Communications Specialist
Syngenta Africa and Middle East
03.2021 - 08.2021
- Done:
- Establishing internal communications strategy in conjunction with different senior managers across Africa and the Middle East
- Ensuring organizational initiatives and projects are successfully communicated to employees and stakeholders
- Creating a framework of clear and effective employee communications on a broad variety of topics to create a sense of shared purpose that is relevant to the working lives of all staff
- Planning, editing and writing content for a variety of internal communications mediums, such as a staff intranet, monthly magazine or regular email information as well as planning content layout
- Delivering communications tailored to different internal audiences in such a way that the message can be communicated most effectively to specific stakeholder groups while supporting new projects by providing specific and timely information to enable the organization to engage stakeholders and bring about change in an effective manner.
Digital Communications Executive
Advoice Media
08.2020 - 02.2021
- Done:
- Responsible for the overall leadership of the entire digital communications department
- It includes allocating appropriate talent and resources in all communications initiatives and guides them to completion
- Deliver digital campaigns/plans for various business units; monitor and manage the digital infrastructure of various platforms including and not limited to Instagram, YouTube, LinkedIn, SMS and email and transmitting communications to different target audiences
- Design and source for information used in the production of digital communications and ensure timely transmission to the target audiences; Monitor and ensure compliance with digital policies, processes and practices; Regularly report on digital activities highlighting the achievements and reach of specific campaigns
- Planned, developed and wrote feature articles and content for magazines and website to drive traffic
- Developed new industry relationships via tradeshows and social media including management and editing third party resources to develop engaging content.
Brand executive
Sgfleet Australia
06.2019 - 05.2020
- Assist to co-ordinate and interface with all relevant departments in order to foster internal communications, effective teamwork and most effective use of available financial resources
- Manage the relationship with creative agencies so they continuously meet standards and evaluate their performance to ensure high quality service at the best prices
- Research on competition in the market, developing campaigns and marketing strategies, liaising between creative and account departments, and overseeing the design and implementation of new brand concepts
- Assist in execution of assigned programs, e.g., promotions, special events, point-of-sale so as to help achieve the brand’s volume share and financial objective
- Marketing knowledge: comprehensive knowledge and understanding of managing all activities
- Ensuring smooth delivery of all Below-the-line activations and post campaign reporting, by working closely with the Sales and activation agency
- Briefing and collaborating with agencies and partners to create assets and marketing materials with high quality
Education
Masters of Arts - International Communication
Macquarie University
02.2019 - 01.2020
Bachelor of Arts - International Relations
United States International University
08.2015 - 01.2018
Skills
Communications expertise
Additional Information
- AWARDS AND ACHIEVEMENTS , Macquarie University African academic Scholarship Global ambassador at the Global international summit In Sir Lanka Inua Dada Foundation Ambassador
Timeline
Executive Communication Consultant
Synergetic Energy Partners
10.2021 - 03.2022
Communications Specialist
Syngenta East
08.2021 - 01.2022
Internal Communications Specialist
Syngenta Africa and Middle East
03.2021 - 08.2021
Digital Communications Executive
Advoice Media
08.2020 - 02.2021
Brand executive
Sgfleet Australia
06.2019 - 05.2020
Masters of Arts - International Communication
Macquarie University
02.2019 - 01.2020
Bachelor of Arts - International Relations
United States International University
08.2015 - 01.2018
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