Edwin Joshua Kiuma
Nairobi
Summary
Detail-oriented and innovative Information Communication Technology professional with a Bachelor of Science in Applied Computer Technology, specializing in Software Engineering. Experienced in web and mobile application development, server management, and technical support, with a proven track record of delivering high-quality solutions. Proficient in multiple programming languages including Python, Java, and JavaScript, and skilled in both front-end and back-end development. Demonstrates strong problem-solving abilities and effective team leadership, with a commitment to enhancing productivity through technology. Passionate about leveraging technical expertise and project management skills to drive organizational success and improve user experience.
Overview
3
3
years of professional experience
Work History
INFORMATION AND SECURITY OFFICER
BETTER GLOBE FORESTRY LTD
Nairobi
12.2023 - Current
- Designed, developed, and maintained web applications to support various business processes, ensuring user-friendly interfaces and robust functionality.
- Managed two dedicated servers, overseeing critical functions such as email services and Sage Accounting software to ensure maximum uptime and performance.
- Provided comprehensive technical support to staff, troubleshooting issues across multiple platforms and applications, ensuring seamless IT operations.
- Conducted training sessions to enhance staff proficiency in various ICT tools and applications, leading to improved productivity and effective technology use.
- Led a team of IT professionals, coordinating tasks, mentoring team members, and managing project timelines to ensure the successful delivery of IT projects.
- Regularly updated and maintained software applications, ensuring security, stability, and compliance with industry standards.
- Managed the organization's Voice Over IP VoIP telephone systems, ensuring reliable communication across all departments.
- Successfully managed cloud services on AWS and Microsoft Azure, optimizing resources and ensuring high availability and performance of cloud-hosted applications.
- Played a key role in preparing the IT department's budget, analyzing costs, and optimizing resource allocation to meet financial objectives.
INFORMATION COMMUNICATION TECHNOLOGY INTERN
KENYA TEA DEVELOPMENT AGENCY LTD
Nairobi
01.2023 - 05.2023
- Ensured smooth operation of computer systems, maximizing user benefits through effective management and support.
- Installed and configured computer hardware, operating systems, and applications to meet organizational needs.
- Continuously monitored and maintained computer systems and networks to ensure optimal performance and security.
- Assisted staff and clients in setting up systems or resolving issues through clear, step-by-step guidance, both face-to-face and over the phone.
- Diagnosed and resolved hardware and software faults, addressing system and network problems promptly to minimize downtime.
- Provided comprehensive support, including procedural documentation and relevant reports to facilitate understanding and future troubleshooting.
- Followed diagrams and written instructions to support computer networks and hardware development, including Java, HTML, CSS, and JavaScript applications.
INFORMATION TECHNOLOGY CONSULTANT
RIKEL TECHNOLOGIES LTD
Nairobi
09.2022 - 12.2022
- Created graphical posters using Canva, Photoshoot, and Publisher.
- Managed infrastructure upgrades and conducted analysis to resolve end-user hardware and software issues.
- Troubleshot computers and resolved various technical problems.
- Fixed hardware and software issues to ensure smooth operation.
- Handled general administrative tasks, including processing orders, invoices, and payments.
Education
Bachelor of Science - Applied Computer Technology
UNITED STATES INTERNATIONAL UNIVERSITY
09.2023
High School -
ANESTAR VICTORY BOYS
11.2018
Skills
- Laravel
- Blade
- Mobile Development
- Web Development
- Java
- Flutter
- Swift
- Data Science
- Data Structures
- Algorithms
- HTML
- CSS
- JavaScript
- Backend Development
- SQL
- Nodejs
- C/C
- MySQL
- Computer Networks
- Security
- Object-Oriented Programming
Languages
- English, Professional
- Kiswahili, Professional
Accomplishments
- Developed and maintained multiple digital solutions for Better Globe Forestry, including six custom web applications — such as the Ecoomas Sales & Marketing App, Job Card System, Internal PR System, Communication Platform, and Newsletter Application — all available at betterglobeforestry.co.ke.
- Designed and built the Better Globe Forestry and Better Globe Forestry Foundation websites, which attract global visitors, with the highest traffic from the United States, Japan, Europe, and Africa, according to Google Analytics.
- Created the Better Globe Forestry Blog Page, which consistently draws readership from across the world.
- Built and managed three dedicated servers and an integrated network infrastructure connecting company sites in Kenya and Uganda (Dokolo).
- Developed and deployed additional applications, including SmartInventory (Android App), FashionIcon (E-commerce Mobile App), and a commercial flower company website.
- Also created client websites using WordPress (e.g., vintmarktravelagency.com) and designed digital content—posters, social media visuals, and logos—using Canva, Photoshop, and Microsoft Publisher.
References
- References available upon request
Timeline
INFORMATION AND SECURITY OFFICER
BETTER GLOBE FORESTRY LTD
12.2023 - Current
INFORMATION COMMUNICATION TECHNOLOGY INTERN
KENYA TEA DEVELOPMENT AGENCY LTD
01.2023 - 05.2023
INFORMATION TECHNOLOGY CONSULTANT
RIKEL TECHNOLOGIES LTD
09.2022 - 12.2022
Bachelor of Science - Applied Computer Technology
UNITED STATES INTERNATIONAL UNIVERSITY
High School -
ANESTAR VICTORY BOYS