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Dotun Koku is a Senior Software Engineer capable of managing technology project from concept to completion with remarkable deadline sensitivity. Nine (9) years experience in Software Programming, Database Development, DevOps, E-Solutions / Business Automations with Strong analytical skills. An ever-motivated IT expatriate with hands-on experience in both banking and e-commerce sectors with ability to adapt fast to new environment.

Results-driven IT professional with 5+ years of hands-on experience in hardware troubleshooting, system optimization, server management, and technical support. Skilled in multiple programming languages and infrastructure systems. Seeking an IT Support, Help Desk, Junior Systems Administrator, or Freelance Writing role where I can apply my technical skills, adaptability, and passion for learning to drive operational efficiency and growth.Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

SUMMARY
International Experience, IT Professional with 20+Years of experience in the IT industry with knack for simultaneously managing
resources and working as system/support/deployment engineer.
12+years of experience in Service Fulfillment, Order Management, Order Fulfillment, Workflow Management, Order Orchestration,
Inventory Management, Order Activation, Service Assurance, Network Performance Management, Alarm Management, Trouble ticket
Management, Problem Management, Fault Management, SLA Management, Security Management.
One of my career highlights including leveraging continuous improvement mindset to revamp our customer complaint process and
reduce resolution within SLA

8+ Years of experience in Software Development. Proficient knowledge of Having good experience in etc. Have a good knowledge of MySQL, PostgreSQL database, For Mobile Application REST API, Web Services and JSON for parsing data. Proficient in Object-Oriented design, data structures, complex analysis and debugging. Good understanding on Agile Methodology.

John Weru

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Lead Support Agent XTendify

Technical Support Engineer

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BSc. Computer Science - Software Development

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Lead Support Agent XTendify

Technical Support Engineer

BSc. Computer Science - Software Development

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