Duncan Obura Musoga
Summary
To work in a conducive environment that expect my skills or judgement, decision making to the task allocated. Self - motivated and driven and able to work under minimal supervision I truly utilize the acquired knowledge to help the company achieve its goal. I work a dynamic and challenging organization that for a total dedication, commitment and teamwork in order to enhance it's growth. A self - motivated go better committed to continuous learning, creative and team player keen in achieving goals. I treat all people with dignity and respect and show respect for and understanding of diverse points of view and demonstrate this understanding in daily work and decision making
Overview
6
6
years of professional experience
1
1
Certification
Work History
Stalmark Garden and Recreation at Karen
01.2021
- Executed administrative tasks under managerial supervision to optimise workflow.
- Supported meetings by preparing materials, setting up spaces and taking notes.
- Monitored competitor activities, providing regular updates to keep the team informed of market changes.
- Compiled collateral for directories and helped coordinate revisions.
- Classified and coded documents for easy staff access and retrieval.
- Organised and archived documents, enhancing document retrieval systems and operational productivity.
- Contributed to project management tasks, tracking progress and coordinating with team members for timely completion.
House Keeping Supervisor
Henessy Hotel
02.2024 - 12.2024
- Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and protocols.
- Trained and mentored staff on efficient cleaning techniques and safety procedures.
- Conducted regular inspections of guest rooms and common areas for quality assurance.
- Developed and implemented schedules to optimize staff productivity and resource allocation.
- Addressed guest concerns promptly, enhancing overall satisfaction with housekeeping services.
- Coordinated inventory management, ensuring adequate supply levels of cleaning materials and equipment.
- Assisted in developing training materials to improve team performance and service delivery standards.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
Managing Director
Jevanjee Lounge and Hotel
01.2023 - 01.2024
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Set ambitious expectations for operations and established pathways to accomplishing goals.
- Tracked organizational performance against objectives and revamped strategies to better meet targets.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Drove customer satisfaction improvements, evidenced by a 95% positive feedback rating from client surveys.
- Engaged in high-level stakeholder management, ensuring alignment with corporate goals and driving business performance.
- Developed and implemented a risk management framework, mitigating potential losses and safeguarding company assets.
Supervisor
Kenya Railways Golf Club
01.2020 - 01.2022
- Assisted in the recruitment and training of new staff members, building a strong, efficient team.
- Identified and resolved staff and resource deficiencies impacting production.
- Analysed sales data to identify trends, adjusting strategies to maximise profits.
- Analysed performance reports to improve manufacturing department strategy.
- Coordinated with other departments to streamline processes and improve overall efficiency.
- Facilitated communication between senior management and staff, acting as a liaison.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed assembly activities from initial steps to final completion.
Chef
Kipevu Restaurant Nairobi
01.2019 - 01.2020
- Assisted restaurant management with pricing, providing information about ingredient costs and correct portioning.
- Estimated food and labour costs and kept operations within budgets.
- Recruited and trained kitchen staff to meet high expectations for performance and quality.
- Ordered supplies based on expected demand to keep stock within optimum levels.
- Incorporated fresh, seasonal ingredients from local producers, reducing carbon footprint and increasing variability in menu offerings.
- Maintained compliance with health and safety regulations, conducting regular staff training sessions.
- Collaborated with the front-of-house team to ensure seamless service delivery.
- Streamlined kitchen operations, reducing preparation times without compromising on quality.
Education
Diploma - Food and Beverages Production
Nairobi Technical Training Institute
01.2021
Certificate - Food and Beverages Production
Nairobi Technical Training Institute
01.2023
Kenya Certificate of Secondary Education - undefined
Bukhuma Secondary School
01.2017
Kenya Certificate of Primary Education - undefined
Butula Boys Primary School
01.2012
Skills
- Digital marketing strategies
- Decision-Making authority
- Regulatory compliance
- Integrative negotiation
- Executive communication
- Financial leadership
- Innovation fostering
- Financial management
- Corporate social responsibility awareness
- Business administration
- Business process improvement
- Negotiation
- Budget planning and forecasting
- Programme oversight
- Corporate communications
Certification
- Diploma in food and beverage production
- Certificate in Food and beverage production
- Certificate in Computer applications
- Driving license
- Certificate in wine presentation and bar academy
Languages
English: C1 Advanced
Swahili: C2 Proficient
Personal attributes
- God Fearing
- Ambitious
- Hardworking
- Honesty
- Disciplined
References
Brian, Omondi, Supervisor, 0704506344, Stade mark Hotel
Hobbies and Interests
Socializing, Making new friends, Cooking, Soccer, Participating in community work, Volunteering, Travelling, Watching educative documentaries, Research new ideas
Timeline
House Keeping Supervisor
Henessy Hotel
02.2024 - 12.2024
Managing Director
Jevanjee Lounge and Hotel
01.2023 - 01.2024
Stalmark Garden and Recreation at Karen
01.2021
Supervisor
Kenya Railways Golf Club
01.2020 - 01.2022
Chef
Kipevu Restaurant Nairobi
01.2019 - 01.2020
Certificate - Food and Beverages Production
Nairobi Technical Training Institute
Kenya Certificate of Secondary Education - undefined
Bukhuma Secondary School
Kenya Certificate of Primary Education - undefined
Butula Boys Primary School
Diploma - Food and Beverages Production
Nairobi Technical Training Institute
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