Duncan Mugambi

• Designed and refined prompts for internal knowledge bots and task automation using GPT-4 and Claude models.
• Built and tested AI-driven workflows using LangChain and Python to process unstructured text and generate insights.
• Creating a local language interpreter system powered by LLMs to improve accessibility across Kenyan Local-speaking populations.
• Collaborated on the integration of OpenAI APIs into internal dashboards and report-generating tools.

• Developed dynamic Power BI dashboards and automated data pipelines for over 100 member farms.
• Led workshops on data governance and digital record-keeping using AI-assisted templates.
• Automated audit workflows and integrated ML-powered verification to improve compliance monitoring.
• Authored internal LLM prompts for text summarization, report drafting, and communication analysis.

• Developing and implementing Relational Databases(SQL), data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Data collection through web scraping and document retrieval methods
• Research of data sources that affect the Nairobi Stock Exchange
• Data mining algorithm development

• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
• Negotiated client contracts and agreements to cultivate profitable business transactions.

• Training of new employees and onboarding clients
• Managing support requests
• Client management
• Sage Evolution implementation and support