Microsoft XP applications (word, Excel, office, PowerPoint)
Property Manager
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled over 2000 tenants complaints promptly and appropriately, calling in repairmen, and other support services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained sufficient number of units market-ready for lease.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Communicated effectively with owners, residents, and on-site associates.
- Developed and implemented marketing strategies to increase occupancy rates.
- Collected and maintained careful records of rental payments and payment dates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Generated leads for sales and rental properties through cold calls and referrals.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Responded to Common Area Maintenance (CAM) inquiries.
- Conducted regular inspections of both interior and exterior of properties for damage.