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DR.MERCY RISPA MAINA
PHARMACIST
Nairobi,Kenya
Summary
Dedicated Pharmacist offering three years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.Competent in managing supplies, reviewing service quality and maintaining patient satisfaction.Highly organized and disciplined pharmacy leader with excellent communication and conflict resolution skills.
Overview
1
1
Language
2
2
Certifications
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Company Pharmacist
Duke Agencies Limited
Nairobi
02.2020 - 10.2020
- Management of pharmaceutical services and commodities at the pharmacy;.
- Drug supply management; making orders, purchases and receiving orders.
- Management of other staff members.
- Ensuring regulatory affairs are attended to.
- Processing and application of tenders.
- Complied with strict health, industry and organizational regulations to maintain patient safety.
- Reviewed and evaluated orders for non-formulary and restricted drugs for appropriateness and compliance.
Locum Tenens Pharmacist
Kam pharmacy and Centurion Limited
Nairobi
08.2019 - 01.2020
- Providing advice on health issues, symptoms and medications in response to customer enquiries.
- Management of pharmaceutical services and commodities in the pharmacy.
- Examination, interpretation and filing of prescriptions;.
- Recommendation of over the counter medicines to patients with simple medical conditions and making necessary referrals.
- Achievements at KAM Limited and Centurion Limited Increased sales by 30% and prescription volume by 20% by applying effective upselling Marketing - Implemented marketing strategies which resulted in 50% growth of customer base.
- Competitive Analysis - Performed competitive analysis to make recommendations for future company growth.
Graduate Intern Pharmacist
Autosterile East Africa.
Nairobi
02.2019 - 05.2019
- Completing of company operational requirements by organizing and directing technicians’ workflow, and verifying order entries, charges, and inspections.
- Maintain records for controlled substances and removal of outdated and damaged drugs from the pharmacy inventory Implement safe disposal of expired and obsolete medical commodities.
- Provided friendly customer service at drop-off and pick-up counters.
Graduate Intern Pharmacist
Ram Pharmacy Limited
Westlands
11.2018 - 01.2019
- Management of pharmaceutical services and commodities at the pharmacy;.
- Examination, interpretation and filing of prescriptions.
- Recommendation of over the counter medicines to patients with simple medical conditions and making necessary referrals.
- Provided drugs quality control.
Graduate Intern Pharmacist
Thika Level V Hospital
Nairobi
05.2018 - 11.2018
- Dispensed drugs at the OPD, CCC, PMTCT and In-patient services pharmacies.
- Made extemporaneous preparations.
- Identified medicinal gaps and challenges and suggested mitigation steps.
- Participation in ward rounds and issuance of ward stocks.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Completed paperwork and evaluation forms to document patient interactions.
Volunteer
Gertrude’s Children’s, Hospital
09.2014 - 12.2014
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Questioned customers to better understand needs and best solutions.
- Compiled data and inputted it into system using MS Excel.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Education
Master of Science - Pharmacology And Toxicology
University of Nairobi
Nairobi 09.2020 - Current
Bachelors of Pharmacy - Pharmacy
Mt. Kenya University
Thika 01.2013 - 12.2017
Certificate in Computer packages - Computer Studies
Nairobi Institute of Business Studies (NIBS) College
01.2012 - 06.2012
Skills
Customer service, education, and counseling
undefinedCertification
Registered Pharmacist by Pharmacy and Poisons Board number 3660 -Year 2019
Interests
Timeline
Master of Science - Pharmacology And Toxicology
University of Nairobi
09.2020 - Current
Company Pharmacist
Duke Agencies Limited
02.2020 - 10.2020
Locum Tenens Pharmacist
Kam pharmacy and Centurion Limited
08.2019 - 01.2020
Graduate Intern Pharmacist
Autosterile East Africa.
02.2019 - 05.2019
Graduate Intern Pharmacist
Ram Pharmacy Limited
11.2018 - 01.2019
Graduate Intern Pharmacist
Thika Level V Hospital
05.2018 - 11.2018
Volunteer
Gertrude’s Children’s, Hospital
09.2014 - 12.2014
Bachelors of Pharmacy - Pharmacy
Mt. Kenya University
01.2013 - 12.2017
Certificate in Computer packages - Computer Studies
Nairobi Institute of Business Studies (NIBS) College
01.2012 - 06.2012
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