DR ISMAIL ABDI MAHMUD
GENERAL DENTIST
NAIROBI
Summary
Detail-oriented Dental Surgeon with 10 years of experience. Known for providing great, compassionate care with focus on quick recovery and minimal pain. Dedicated to modernizing processes for effective treatments and best-in-class work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
16
16
years of post-secondary education
Work History
General Dental Surgeon
Eastend Doctors Plaza
01.2020 - Current
- Enhanced clinic efficiency by 30% streamlining appointment scheduling and follow-up procedures.
- Improved patient satisfaction by providing comprehensive dental care tailored to individual needs.
- Skillfully executed complex dental procedures such as root canals, extractions, and restorations.
- Educated patients on proper oral hygiene practices, resulting in improved at-home care.
- Kept current with industry advancements through continuing education courses and professional development opportunities.
- Reduced patient anxiety with empathetic communication and gentle treatment techniques.
- Developed personalized treatment plans based on thorough assessment of patient needs and concerns.
- Diagnosed and treated various dental conditions such as cavities, gum disease, and oral infections.
- Increased access to care by offering flexible payment options for uninsured or underinsured patients.
- Removed impacted and non-restorable teeth, both during surgeries, and day-to-day procedures.
- Provided instruction on diet, brushing, flossing, and other aspects of oral health to patients.
- Used rotary and dental appliances and surgical implements to clean, fill, extract and replace teeth.
- Prescribed medication to improve recovery and control pain after procedures.
- Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
Senior Dental Officer
Kajiado Referral Level 5 Hospital
06.2017 - Current
- Managed inventory of dental supplies, ensuring proper stocking levels to maintain uninterrupted service delivery.
- Enhanced clinic efficiency by streamlining appointment scheduling and implementing a new patient record system.
- Diagnosed oral conditions by conducting thorough examinations and utilizing advanced diagnostic tools such as digital radiography.
- Maintained up-to-date knowledge of industry advancements by regularly attending continuing education courses and conferences.
- Performed various dental procedures, such as extractions, root canals, and restorations, resulting in improved oral health for patients.
- Educated patients about the importance of regular dental check-ups and at-home oral care practices, resulting in improved long-term patient outcomes.
- Contributed to a positive work atmosphere by fostering open communication, providing constructive feedback, and supporting colleagues in their professional growth.
- Defined and enforced dental office policies and procedures.
Dental Officer
Sinai Hospital Rongai
03.2019 - 01.2020
- Managed inventory of dental supplies, ensuring proper stocking levels to maintain uninterrupted service delivery.
- Provided emergency dental services as needed, alleviating pain or discomfort from acute issues like toothaches or broken teeth.
- Performed various dental procedures, such as extractions, root canals, and restorations, resulting in improved oral health for patients.
- Oversaw infection control protocols within the practice, maintaining a safe environment for both patients and staff members alike.
- Diagnosed oral conditions by conducting thorough examinations and utilizing advanced diagnostic tools such as digital radiography.
- Developed customized treatment plans tailored to each patient''s unique needs and goals for optimal oral health outcomes.
- Coordinated referrals between general dentistry practitioners and specialists when necessary for comprehensive care management.
- Worked closely with insurance providers to verify coverage details for patients'' convenience before initiating treatments or procedures.
- Enhanced clinic efficiency by streamlining appointment scheduling and implementing a new patient record system.
- Defined and enforced dental office policies and procedures.
- Improved patients' oral health by educating on better brushing and flossing habits.
Founder and Chief General Dentist
Mugoya Dental Care
08.2015 - 04.2017
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Created organization's mission and vision statements for use by employees.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Dental Officer Intern
Machakos Level 5 Hospital
08.2014 - 08.2015
- Managed inventory of dental supplies, ensuring proper stocking levels to maintain uninterrupted service delivery.
- Participated in community outreach events promoting oral health awareness and offering free consultations to underserved populations.
- Collaborated with dental hygienists and assistants to ensure optimal patient care and smooth daily operations.
- Reduced patient anxiety through clear communication of treatment plans and addressing concerns in an empathetic manner.
- Maintained up-to-date knowledge of industry advancements by regularly attending continuing education courses and conferences.
- Performed various dental procedures, such as extractions, root canals, and restorations, resulting in improved oral health for patients.
- Improved patient satisfaction by providing comprehensive dental care and promoting good oral hygiene habits.
- Improved patients' oral health by educating on better brushing and flossing habits.
- Provided preventive care and guidance to promote good dental hygiene.
- Recorded treatment information in patient charts.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
Vocational Training
University of Nairobi Dental School
01.2014 - 06.2014
- Partnered with community resources, such as local colleges or vocational training programs, to identify additional supports for clients seeking further education or specialized training
- Developed vocational training programs, increasing employment opportunities
Dental Officer Intern
Wenzhou University
6 2013 - 1 2014
- Working on dental patients under supervision of well-known dental professional at university of Wenzhou.
Education
BACHELOR OF DENTAL SURGERY - Dentistry
WENZHOU UNIVERSITY CHINA
Wenzhou China 09.2008 - 04.2014
KENYA CERTIFICATE OF SECONDARY EDUCATION - Secondary Education
HIGHWAY SECONDARY SCHOOL
Nairobi, 30 01.2004 - 04.2007
KENYA CERTIFICATE OF PRIMARY EDUCATION - Primary Education
BELLEVUE PRIMARY SCHOOL
Nairobi 01.1996 - 04.2003
Skills
Restorative Dentistry
Infection control protocols
Emergency Dental Care
Safety protocols and policies
Preventive dentistry
Mission
I’m driven by responsibility and creativity. I believe in innovation and coming up with competitive and proficient ideas in order to be a step of the others.
Personalattributesandskills
God fearing
Courteous and trustworthy
Highly disciplined with high levels of integrity
Good communication, interpersonal and analytical skills
A great team player
Ability to work under pressure and meet strict deadlines
Knowledge of health and safety rules and legislation
Organized, motivated and self-willed.
Organizationandsocialskills
Flexible and can adjust to different work situations and environments
Team spirit and leadership qualities
Ability to work under pressure and meet deadline
Responsibilitiesandextracurricular
Member of KENYA DENTAL ASSOCIATION INVOLVED IN COMMUNITY DENTISTRY
Boardcertification
KENYA MEDICAL PRACTIONERS AND DENTIST UNION
Backgroundinformation
male, 02/11/1989, married, Kenyan, 27245157, ISLAM, English, Kiswahili
Tel
0705157522
References
Dr GERARD VOLIER, Chief Lecturer, University of Wenzhou School of Stomatology, 276 Xueyuan Middle Rd, Lucheng Qu, Wenzhou Shi, Zhejiang Sheng, China, 325027
Languages
Swahili, somali
Native language
English
Proficient
C2
Swahili
Proficient
C2
Arabic
Intermediate
B1
somali
Proficient
C2
Timeline
General Dental Surgeon
Eastend Doctors Plaza
01.2020 - Current
Dental Officer
Sinai Hospital Rongai
03.2019 - 01.2020
Senior Dental Officer
Kajiado Referral Level 5 Hospital
06.2017 - Current
Founder and Chief General Dentist
Mugoya Dental Care
08.2015 - 04.2017
Dental Officer Intern
Machakos Level 5 Hospital
08.2014 - 08.2015
Vocational Training
University of Nairobi Dental School
01.2014 - 06.2014
BACHELOR OF DENTAL SURGERY - Dentistry
WENZHOU UNIVERSITY CHINA
09.2008 - 04.2014
KENYA CERTIFICATE OF SECONDARY EDUCATION - Secondary Education
HIGHWAY SECONDARY SCHOOL
01.2004 - 04.2007
KENYA CERTIFICATE OF PRIMARY EDUCATION - Primary Education
BELLEVUE PRIMARY SCHOOL
01.1996 - 04.2003
Dental Officer Intern
Wenzhou University
6 2013 - 1 2014
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