Summary
Work History
Education
Skills
Certification
Additional Information
Timeline

Doris Kariuki

Assistant Finance Controller
Nairobi

Summary

I am a finance and accounting professional with finance, administrative, customer care, and sales experience. An organized and dependable candidate successful at managing multiple priorities with a positive attitude and eager to build on my extensive range of skills . I have a willingness to take on added responsibilities to meet team goals, looking forward to joining a team where I can learn as well as share my work experience and educational background within a suitably challenging role.

Work History

Assistant Finance Controller

One Skygarden
Nairobi
01.2022 - Current
  • Accounts Receivable/Account Payable/Account Reconciliation.
  • Self-motivated, with a strong sense of personal responsibility.
  • Recognized discrepancies and promptly addressed for resolution.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.
  • Delivered excellent customer service to merchants and customers.
  • Passionate about learning and committed to continual improvement.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Gained extensive knowledge in data entry, analysis and reporting.

Finance Assistant / Customer Care

Cell Secure Limited
Nairobi
11.2020 - 01.2022
  • Credit Appraisal of Loans and Credit Cards
  • Acquisition of new markets and growing customer base in Loans,
  • Accounts, Deposits,Lipa na Mpesa, Credit Cards, and Mobile
  • Banking
  • Delivering World Class Customer Service by diligently resolving unique and recurring complaints
  • Educating customers on Bank products
  • Attended Banks events and campaigns to strengthen brand initiatives and maximize outreach
  • Market research for purposes of bank product improvement
  • Made outbound and inbound calls to acquire and maintain existing customers
  • Daily, Weekly and Monthly reports on sales made
  • Prospecting and marketing of Bank products.

Finance and Admin Intern

Sustained Business Venture Ltd
Nairobi
09.2021 - 12.2021
  • Remitted and filed returns for NSSF, NHIF and PAYE deductions.
  • Prepared payroll .
  • Prepared and submitted monthly VAT reports.
  • Reconciled bank and Mpesa Statements.
  • Consolidated and ensured accurate data entry into the QuickBooks ledger accounting system for monthly reporting.
  • Received and processed all invoices, expense forms and requests for payments.
  • Processed all customer invoices and ensured that invoices are submitted within the stipulated timelines.
  • Ensured all cashbooks are updated with all payments and receipts
    documented.
  • Ensured full compliance with all statutory requirements.
  • Assisting employees, business partners and visitors in all administrative matters.
  • Ensure that the office is well maintained.

Sales Executive

Co-opertative Bank of Kenya
Nairobi
01.2019 - 06.2019
  • Credit Appraisal of Loans and Credit Cards.
  • Delivering World Class Customer Service by diligently resolving
    unique and recurring complaints.
  • Attended Banks events and campaigns to strengthen brand initiatives and maximize outreach.
  • Market research for purposes of bank product improvement.
  • Daily, Weekly and Monthly reports on sales made.
    Prospecting and marketing of Bank products.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Utilized internal lead referral tools to solicit new business opportunities and contacts.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Built diverse and consistent sales portfolio.
  • Presented professional image consistent with company's brand values.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Set and achieved company defined sales goals.
  • Developed, maintained and utilized diverse client base.

Direct Sales Representative

KCB Bank Kenya
10.2016 - 01.2019
  • Credit Appraisal and Loan monitoring of Loans and Credit cards
  • Offered World Class Customer Service by resolving complaints and updating customers on new bank products
  • Educated customers on banks products features
  • Acquired new markets in Loans, Accounts, Deposits,Lipa na Mpesa,Mobile banking and credit cards
  • Market Research to improve and develop better products and services
  • Worked alongside management to market Bank products in different institutions
  • Performed cold-calling and follow-ups with leads to secure new customers
  • Presented professional image consistent with company's brand values.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Made Daily, Weekly and Monthly sales reports.
  • Met customers in offices and businesses to discuss and demonstrate products.
  • Developed sales strategy based on research of consumer buying trends and market conditions.

Intern

Taifa Sacco Society Limited
01.2014 - 04.2014
  • Responsibilities
  • Receiving, recording and vouching of loan application forms
  • Credit appraisal
  • Loan monitoring and Tracking
  • Filling in Loan forms and documents
  • Extracting and vetting credit committee minutes
  • Security documentation, charging of title deeds, vehicle registration and keeping them in custody
  • Debt Collection.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.

Education

Bachelor of Commerce - Finance

Meru University of Science And Technology, Kenya
05.2011 - 12.2015

Skills

Customer Serviceundefined

Certification

CPA 1-4 (2016) Kimathi of Technology-2016

Additional Information

1. Mr. Robinson Boreh

Finance Manager,
Cell Secure Limited
boreh@pesatrust.co.ke,
0728303494

2. Miss Wacera Maina

Director of Finance,
One Skygarden,
wacerawamaina254@gmail.com,
0722672017
3. Mr.Nicholus Munyao,

Personal Banker,
KCB Bank Kenya,
nicholusmunyao@gmail.com
0726315712

Timeline

CPA 1-4 (2016) Kimathi of Technology-2016

01-2023
Assistant Finance Controller - One Skygarden
01.2022 - Current
Finance and Admin Intern - Sustained Business Venture Ltd
09.2021 - 12.2021
Finance Assistant / Customer Care - Cell Secure Limited
11.2020 - 01.2022
Sales Executive - Co-opertative Bank of Kenya
01.2019 - 06.2019
Direct Sales Representative - KCB Bank Kenya
10.2016 - 01.2019
Intern - Taifa Sacco Society Limited
01.2014 - 04.2014
Meru University of Science And Technology - Bachelor of Commerce, Finance
05.2011 - 12.2015

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Doris KariukiAssistant Finance Controller