Dorah Nansubuga
Thika
Summary
Highly organized operations and business services professional with 8+ years of experience supporting travel coordination, administration, finance operations, and cross-functional teams in remote and in-person environments. Proven ability to manage complex logistics, vendor relationships, invoicing accuracy, and stakeholder communication across multiple regions. Known for reliability, attention to detail, and calm problem-solving.
Overview
14
14
years of professional experience
Work History
Operations Manager
Jibu Water
Nairobi County
03.2024 - Current
- Coordinate daily operations, logistics, and supplier engagements for service delivery.
- Track operational costs, payments, and reconciliations to ensure financial accuracy.
- Maintain structured workflows and reporting to support reliable decision-making.
- Liaise with partners and clients to resolve issues efficiently and professionally.
Tour Concierge & Experience Curator
The Roamantic Nomad
01.2015 - 12.2024
- Planned and coordinated domestic and international travel itineraries for individual and group clients.
- Coordinated bookings, scheduling, vendor relationships, and resolved travel issues to enhance client experiences.
- Oversaw budgets, payments, and cultivated supplier relationships to maintain high service standards.
- Delivered reliable support during travel disruptions and last-minute changes to ensure client satisfaction.
Administrator
Mande Auto Consults & Services Ltd
Nairobi
04.2012 - 10.2023
- Managed vendor relationships and administrative operations across departments.
- Supported leadership with operational coordination and timely reporting for informed decision-making.
- Tracked expenses, invoices, and payments to maintain accurate financial records.
- Coordinated staff travel arrangements and logistics to ensure seamless scheduling.
Accounting & Finance Intern
Kenya Power
Nairobi
04.2017 - 12.2017
- Prepared reconciled reports for internal review and approval, aiding management in decision-making processes.
- Tracked reimbursements, credits, and financial discrepancies using SAP, facilitating prompt resolution of financial issues.
- Reviewed supplier invoices and employee expense reports for accuracy, ensuring compliance with company policies.
Education
MBA - Strategic Management
Jomo Kenyatta University of Agriculture & Technology
Nairobi,Kenya01.2024
Bachelor of Commerce - Finance
Jomo Kenyatta University of Agriculture & Technology
Nairobi,Kenya01.2010
Skills
- Operations and process coordination
- Vendor and supplier management
- Budget oversight
- Invoice tracking and review
- Credits and refunds administration
- Travel logistics coordination
- Event planning and arrangements
- Policy compliance and reporting
- Cross-functional communication
- Remote collaboration
Websites
Languages
- Kiswahili
- Kikuyu
- Luganda
- French
- English, Expert
- Kiswahili, Native
- Kikuyu, Native
- Luganda, Native
- French, Beginner
Professional Development
- Data Analytics, Python & Machine Learning, ALX Kenya, 2025 - Ongoing
- Professional Foundations Program, ALX Kenya
- Business Strategy Bootcamp, Google Hustle Academy
- Investment Analysis (CSIA), KCA University
Timeline
Operations Manager
Jibu Water
03.2024 - Current
Accounting & Finance Intern
Kenya Power
04.2017 - 12.2017
Tour Concierge & Experience Curator
The Roamantic Nomad
01.2015 - 12.2024
Administrator
Mande Auto Consults & Services Ltd
04.2012 - 10.2023
MBA - Strategic Management
Jomo Kenyatta University of Agriculture & Technology
Bachelor of Commerce - Finance
Jomo Kenyatta University of Agriculture & Technology