Don Ndirangu Kimemia
Nairobi
Summary
Dynamic Risk Management Officer at KENGEN with a proven track record in risk mitigation strategies and operational risk assessment. Successfully streamlined processes, enhancing efficiency and fostering collaboration across teams. Recognized for excellent communication and leadership skills, driving a culture of accountability and proactive risk management within the organization.
Overview
10
10
years of professional experience
Work History
Risk Management Officer
KENGEN
03.2024 - Current
- Maintained a comprehensive risk register, regularly updating and tracking mitigation actions to ensure optimal risk management.
- Fostered productive business partnerships with team members and outside representatives to benefit personal understanding of risk factors and strengthen influence through positive reputation.
- Streamlined risk assessment processes for increased efficiency and effectiveness in identifying vulnerabilities.
- Implemented robust monitoring systems to track key risk indicators, enabling proactive response to emerging risks.
- Facilitated regular risk workshops, engaging cross-functional teams in identifying and prioritizing emerging risks within the organization.
- Coordinated cross-functional teams to address identified risks, fostering collaborative problem-solving efforts.
- Established comprehensive risk management frameworks, ensuring organizational adherence to industry best practices.
- Developed strong relationships with stakeholders, promoting a culture of open communication and continuous improvement in risk management efforts.
- Reduced risk exposure by analyzing and mitigating potential threats to the organization.
- Delivered timely and accurate reporting on key risk metrics to senior leadership, supporting informed decision-making processes at the highest level.
- Trained employees in risk awareness and preparedness, fostering a culture of accountability and ownership over risk management responsibilities.
- Studied front line risk acceptances to identify avenues for improvement to new and existing business initiatives.
- Evaluated business initiatives for potential risks, providing recommendations to mitigate potential negative impacts on the organization.
Insurance Officer
KENGEN
05.2015 - 02.2024
- Led the end-to-end motor insurance underwriting and renewal process for company and staff vehicles, ensuring the issuance of over 100% of motor certificates within 24 hours of request, significantly improving operational efficiency for a large fleet.
- Managed monthly premium payments for all issued insurance policies, ensuring 100% submission to finance by the 10th of the subsequent month.
- Facilitated timely valuation and adjustments for both company and staff motor vehicles, ensuring 100% completion within 14 days of cover commencement, optimizing insurance coverage accuracy.
- Processed and audited Marine and Travel insurance requests, ensuring 100% issuance within 24 hours for procurement and HR requests, with quarterly audits to maintain compliance and accuracy.
- Identified and prepared a comprehensive risk matrix, contributing to the proactive identification of emerging risks and development of mitigation strategies with a 100% completion target.
- Drove customer satisfaction by conducting monthly customer service surveys and providing feedback on areas for improvement, achieving a 100% target.
- Contributed to strategic oversight by attending and participating in at least two quarterly underwriting and claims review meetings.
- Ensured 100% adherence to Quality Management System (QMS), Environmental Management System (EMS), and Safety standards, reinforcing regulatory compliance and operational excellence.
- Spearheaded an innovation initiative to enhance departmental efficiency, achieving a 100% implementation target.
- Drafted and prepared the insurance operating procedure manual, establishing standardized processes for the division.
- Managed insurance for plant and equipment, ensuring coverage before takeover of plant/unit with adherence to instructions and contract requirements.
- Underwrote asset insurance claims with a target of 7 claims per month, and staff policy claims with a target of 5 claims per month, supported by proper documentation.
- Achieved 100% adherence to performance evaluation management.
- Provided timely feedback with a response time of less than 2 hours for requests, enhancing service delivery.
Education
International Certificate - Enterprise Risk Management
Institute of Risk Management
London, United Kingdom01-2023
Master of Science - Finance
Coventry University
Coventry, United Kingdom04-2014
Bachelor of Science - Actuarial Science
Jomo Kenyatta University of Agriculture And Technology
Nairobi, Nairobi Province, Kenya07-2010
Skills
- Risk mitigation strategies
- Risk advisory
- Risk reporting
- Operational risk assessment
- Enterprise risk management
- Teamwork and collaboration
- Problem-solving abilities
- Excellent communication
- Team leadership
- Attention to detail
- Responsive to new challenges
- Self motivation
Affiliations
Institute of Risk Management
Institute of Internal Auditors
Timeline
Risk Management Officer
KENGEN
03.2024 - Current
Insurance Officer
KENGEN
05.2015 - 02.2024
International Certificate - Enterprise Risk Management
Institute of Risk Management
Master of Science - Finance
Coventry University
Bachelor of Science - Actuarial Science
Jomo Kenyatta University of Agriculture And Technology
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