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SUMMARY
Digital marketing and IT project management professional with over 10 years of experience in Turkey, specializing in large-scale web development, e-commerce platforms, and SEO optimization, enhanced by cutting-edge AI and automation expertise. Currently serving as IT Project Manager at UBC Digital, developing advanced web applications and comprehensive CRM systems for enterprise clients while managing an extensive portfolio of 25+ professional websites across diverse industries including e-commerce, real estate, pharmaceuticals, tourism, financial services, and corporate solutions. Previously managed comprehensive online store development projects for UBC HOME, successfully streamlining e-commerce operations and building integrated customer management systems. Expert in creating scalable digital ecosystems that span multiple business sectors, from trading platforms and real estate portals to pharmaceutical websites and investment platforms. Proven ability to leverage generative AI tools and automated workflows to enhance project efficiency, customer experience, and business growth through creative AI-powered strategies across web development, digital marketing, and system optimization. Led technical and marketing projects from planning to execution using AI automation tools, consistently delivering measurable results across multi-industry website portfolios. Expert in implementing generative AI for content creation, marketing automation, customer personalization, predictive analytics, and system optimization to maximize performance and ROI across diverse digital platforms. Fluent in Arabic, French, English, and Turkish, bringing a comprehensive skill set that combines advanced AI technology, large-scale technical project management expertise, multi-industry digital marketing insight, and leadership for impactful business growth.

CORE COMPETENCIES
Marketing Strategy & Management

  Comprehensive marketing strategy development and implementation
  Multi-channel campaign management (SEO, SEM, social media, email marketing)
  Brand identity development and management
  Market research and competitive analysis
  KPI development and performance reporting
  Budget management and ROI optimization

Digital Marketing Expertise

  Search Engine Optimization (SEO) and Search Engine Marketing (SEM)
  Social Media Marketing and Management
  Content Marketing Strategy
  Email Marketing Campaigns
  Paid Advertising (Google Ads, Social Media Ads)
  E-commerce Marketing Strategies

IT Project Management & Development

  Web Application Development and Maintenance
  CRM System Development and Implementation
  E-commerce Platform Development and Integration
  System Performance Optimization and Testing
  Technical Documentation and User Training
  Cross-functional Team Leadership and Coordination
  Software Development Life Cycle (SDLC) Management
  Quality Assurance and Debugging Processes

Technical Skills

  Website Design and Development (WordPress, Magento, Shopify)
  CRM Management (Zoho, Bitrix24)
  Analytics and Data Analysis
  HTML/CSS Development
  AI and Automation Implementation


Dynamic business professional, skilled in building high-performing operational teams. Leads by example to motivate and engage staff for continued KPI achievement. Plans strategically to meet business budget, performance and quality goals.

Experienced Engineering Manager with over 14 years of experience as Software Professional, playing various roles from Developer,SME,Designer to Business Analyst Lead ,QA Lead and QA Manager across Domains. Proficient in all Development and QA operations and collaborating with customers and stakeholders. Recognized consistently for performance excellence and contributions at various instances and raising bar on customer satisfaction. Strengths in Leadership and Management skills with great passion for Innovation in functional and technical scope. Self-motivated and meticulous skills in problem solving and analytical abilities.
Stream Leader and Board member of D&I initiative UDAAN (Platform to launch back Men & Women at Career Break)
Selected as Top 10 Women Hi-Potential Women leader in Technology to pilot the Mentoring program
Winner 2022 TopGun Award (Delivering Top - Flight Value) at Amadeus LABS level

Salesforce Engineer | 3.9+ Years of Proven Success
Highly motivated and ambitious Salesforce Engineer with a passion for innovation and a proven track record in delivering impactful solutions. Deep expertise in optimizing system performance, troubleshooting complex issues, and driving business growth. Thrives on creating scalable solutions that enhance operational efficiency. Valuable asset to any organization.

Don Faith Chelule

Summary

Overview

Work History

Office Assistant

Cashier/Manager

Sales and marketing representative

IT Assistant

Education

Diploma - Business Information Technology

Computer

Kenya Certificate of Secondary Education - undefined

Kenya Certificate of Primary Education - undefined

Skills

Timeline

Office Assistant

Cashier/Manager

Sales and marketing representative

IT Assistant

Diploma - Business Information Technology

Computer

Kenya Certificate of Secondary Education - undefined

Kenya Certificate of Primary Education - undefined

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