DOMINIC MUEMA MUIA
FINANCE GRADUATE
MBUMBUNI
Summary
Punctual and honest Cashier with solid background in cash management . Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
MBUMBUNI FINANCIAL SERVICES ASSSOCIATION
MBUMBUNI
04.2020 - Current
- Tallied cash drawer at beginning and end of each work shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Identified and resolved discrepancies and errors in customer accounts.
- Worked closely with the Accountatnt and stepped in his duties while away
- Kept the cheque book and ensured the cheques are deposited in the link bank as required
Finance Department Intern/Attachment
MBUMBUNI FINANCIAL SERVICES ASSOCIATION
Mbumbuni
02.2019 - 03.2023
- Developed and analyzed various budgets and performed financial statement analysis.
- Assisted with account reviews and preparation for account reviews.
- Drafted financial reports to support comprehensive investigations.
- Identified potential cost savings through focused financial analysis.
- Verified financial journals for clarity and completion under supervisor direction.
- Tracked financial transactions to update balance sheets with accurate, current information.
- Prepared and posted financial journal entries using technically relevant software.
- Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
- Monitored revenue, risk and capital allocations for financial transparency and balance.
- Devised and implemented controls and procedures to promote financial accuracy.
- Analyzed and interpreted financial data to inform business decisions.
- Prepared company tax returns and other financial filings.
SALES PERSON/HEAD OF ACCOUNTS
JOSAM ENTERPRISES
KAWANGWARE NAIROBI
03.2014 - 04.2016
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Maintained positive relationships with customers
- Represented wide range of products and brands.
- Immediately addressed problems with customers to promote speedy resolution.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Collaborated with customers to identify needs and provided catered solutions
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maintained positive relationships with customers to promote continued business opportunities
- Banked cheques and cash on weekly basis
- Processed salaries for the workers
- Maintained the required stock re order level
- Advised the proprieters on the customer needs.
- Maintained records of sales and customer information to support accuracy.
- Processed payments, made change, and provided receipts.
- Stocked shelves and loaded orders to prepare deliveries.
Education
Bachelor of Commerce - Finance And Banking
LUKENYA UNIVERSITY
MTITO ANDEI MAKUENI COUNTY 05.2016 - 11.2019
Skills
Customer assistance
Timeline
Cashier
MBUMBUNI FINANCIAL SERVICES ASSSOCIATION
04.2020 - Current
Finance Department Intern/Attachment
MBUMBUNI FINANCIAL SERVICES ASSOCIATION
02.2019 - 03.2023
Bachelor of Commerce - Finance And Banking
LUKENYA UNIVERSITY
05.2016 - 11.2019
SALES PERSON/HEAD OF ACCOUNTS
JOSAM ENTERPRISES
03.2014 - 04.2016
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