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Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Flexible hard worker ready to learn and contribute to team success.

Experienced operations professional with 12+ years of expertise across Technical Support, Property Management, and Logistics Coordination. Strong background in fast-paced, client-focused environments with a proven ability to resolve complex technical issues, manage end-to-end logistics operations, and support administrative and billing processes with accuracy and efficiency. Built a solid foundation through 10 years in Teleperformance and 2 years in virtual support, delivering consistent customer satisfaction and technical problem-solving excellence. Currently working as a Logistics Coordinator, handling truckload planning, dispatch coordination, shipment tracking, and rate confirmations to ensure smooth and timely operations. Highly adaptable, detail-oriented, and committed to continuous improvement across technical, operational, and administrative functions.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Delivered exceptional customer service, fostering brand loyalty, and ensuring a positive customer experience. After three years of working at Starbucks, combined with four years of my bachelor's in Marketing Management, I have been able to gain a deeper insight into what it means to be a 'Partner' (a term used by Starbucks to foster an outstanding company culture). Disciplined professional resourcefully identifies and evaluates product characteristics, market share, pricing, and advertising. Maintains research databases to promote future initiatives and shadows meetings to gain professional experience. Familiar with job-related software and social media platforms.

Dynamic and adaptable professional with over 4 years of experience across logistics coordination, sales, and administration. Proven ability to streamline operations, build strong client relationships, and deliver excellent customer service. Skilled in Microsoft Excel, ERP systems, and CRM tools, with a continuous drive to improve efficiency and contribute to business growth

DOMINIC GABRIEL OSYANJU

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Logistics Coordinator

Freelance Web Developer and User Support Technician

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Bachelor of Science - Computer Science

Diploma - Information Communication Technology

Craft Certificate - Information Communication Technology

Kenya Certificate of Secondary Education - undefined

Kenya Certificate of Primary Education - undefined