Divyesh Chudasama

In my role handling digital banking channels, I am tasked with developing and executing a comprehensive strategy that aligns with the broader business objectives of the bank. Staying abreast of emerging technologies, I focus on seamlessly integrating new digital features and services, ensuring our platforms are at the forefront of innovation. Improving the overall user experience is a priority, and I constantly strive to enhance navigation, accessibility, and transaction processes based on user feedback. Security is paramount, and I work closely with IT teams to implement robust measures to safeguard customer information and ensure compliance with regulatory standards. Additionally, collaborating with product development teams allows me to identify and prioritize enhancements, keeping our digital offerings relevant and competitive in the rapidly evolving landscape.

• Established improved workflows to maximise communication and efficiency.
• Contributed to harmonious and productive office environment by building positive relationships with coworkers.
• Provided printing, photocopying scanning support to colleagues.
• Acted as main contact for staff and clients.
• Wrote professional letters, emails and memoranda for business communication.
• Helped staff to maximise efficiency by providing clerical and secretarial support.
• Assisted managers in compiling and organising materials for meetings.