Dickson Okello
Regional Sales Rep And Training Cordinator
Nairobi
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
I am also a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
14
14
years of post-secondary education
Work History
Regional Sales and Marketing Team Leader
Infinix Mobility Limited
Nakuru
03.2023 - Current
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Defined clear targets and objectives and communicated to other team members.
Regional Sales and Marketing Representative
Infinix Mobility Limited
Meru
07.2020 - 02.2023
- Set up and implemented performance and achievement-oriented sales team management strategy that has enabled us to improve market share from 7% in 2020 to currently 12%
- Responsible for Mountain Region with key sub-markets consisting of seven key towns each with a sales team of 10 and 1 supervisor
- Ensure proper channel, marketing, and retail outlets management across the region
- Set up weekly and monthly sales review meetings for sales team and sales supervisors to monitor Sell Out and Sell Through achievements
- Plan and handle monthly sales activation promotions for main Sub-dealer and agent shops across the region
- Maintain, develop and improve dealer relationships in the region especially for Sub-dealers and Retail customers.
- As a regional sales and marketing team leader from August 2020 to Feb 2023, I was able to improve Infinix Mountain Region market share and sales output from an average of 2300 pieces to 5500 pieces.
- Moved our market share from 7% when I took charge of the region to currently 12%.
- Was also able to grow 2 staff from SP level to Regional T.L level and 1 staff from product consultant level to Junior Trainer level
- Understood each target customer's business model, mapped out organization, and identified unique technology needs.
Training Manager
Infinix Mobility Limited
Nairobi
07.2016 - 07.2020
- Handle general staff training especially the sales staff and product consultants
- Developing selling and sales technique training manuals for the sales team
- Conducting in-store and in-room sales training sessions
- Developing KPIs for and supervising assistant sales trainers in the company
- In charge of recruiting, interviewing, and training new sales staff
- In charge of sales team conduct in the shops, their grooming, and branding
- Was able to single-handedly develop and run a training department at Infinix Mobility and oversee the general activities involving the department.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Assisted in development of employee assessments to measure training value.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
Corporate Sales Executive
Netsol Kenya Limited
Nairobi
11.2015 - 04.2016
- Outsourcing for corporate clients for Netsol
- Coming up with partnership proposals and deals
- Key account manager and handling specific corporate accounts
- Negotiating for best offers, deals, and partnerships on behalf of Netsol Kenya Limited.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
Product consultant and promoter at
Samsung, Jayden Active Insight
05.2013 - 04.2014
- Promoting and merchandising Samsung products at the Safaricom retail Centre
- Ensuring ample and proper display of Samsung merchandise and phones
- Attending to customer issues relating to internet settings and e-warranty activation
- Training customers on how to use Samsung devices
- In shop-floor management
- Was able to achieve and surpass my sales targets during the eight months I worked for Samsung under Jayden Active Limited as a sales promoter and a product consultant maintaining an average performance of above 100% every month.
Education
Bachelor of Commerce - Finance
Africa Nazarene University
Nairobi, Kenya 09.2012 - Current
Diploma - ICM Diploma Sales And Marketing Management
Nairobi Institute of Business Studies
Nairobi 04.2009 - 08.2012
Skills
Microsoft Officeundefined
Timeline
Regional Sales and Marketing Team Leader
Infinix Mobility Limited
03.2023 - Current
Regional Sales and Marketing Representative
Infinix Mobility Limited
07.2020 - 02.2023
Training Manager
Infinix Mobility Limited
07.2016 - 07.2020
Corporate Sales Executive
Netsol Kenya Limited
11.2015 - 04.2016
Product consultant and promoter at
Samsung, Jayden Active Insight
05.2013 - 04.2014
Bachelor of Commerce - Finance
Africa Nazarene University
09.2012 - Current
Diploma - ICM Diploma Sales And Marketing Management
Nairobi Institute of Business Studies
04.2009 - 08.2012
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