Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Qualifications
Personal Information
Publications
References
Timeline
Generic

Diana Waringa

Nairobi

Summary

Adaptable Project Management Professional with 15 years of work experience. I aim to leverage a proven knowledge of project management, energy planning and financial modelling skills within the organization. Consistently recognized as detail-oriented by my seniors, I can be relied upon, to utilize the knowledge gained to contribute towards the success of the organization.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Internship

GenAfrica Asset Managers Limited (formerly Genesis Kenya Investment Management Limited)
  • Supported the Finance Team in implementing Frag 21 (Financial Reporting & Auditing Group Guidelines) controls and conducting comprehensive annual audits
  • Conducted detailed client reconciliations, ensuring accuracy and compliance with financial regulations
  • Acted as a liaison with company custodians and service providers to streamline and oversee settlement operations
  • Monitored and updated corporate announcements and stock market data in the company’s database, maintaining data integrity and accuracy
  • Performed in-depth analysis of approved bank listings to ensure compliance and financial soundness
  • Evaluated the financial stability of stockbrokers, maintaining and updating the list of approved stockbrokers in the company’s database
  • Contributed to the preparation and dissemination of quarterly financial reports, ensuring timely and accurate information delivery
  • Facilitated effective communication with clients, addressing their inquiries and providing financial insights.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Prepared project presentations and reports to assist senior staff.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
  • Prepared written summaries of meeting discussions to ensure clear communication throughout the team while promoting accountability for action items.
  • Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Created and managed project plans, timelines and budgets.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Planning & Strategy Officer

Geothermal Development Company
10.2014 - Current
  • Developed Departmental: Annual Budget; ISO 9001 Documents; Annual Procurement Plan; Balance Scorecard; and Service Charter
  • Monitoring the implementation of GDC’s strategic plan through reporting on metrics for the departmental balance scorecard in collaboration with the Section head for Business Intelligence
  • Management of departmental budget through reporting and monitoring of absorption and variance
  • Collaborated with the Resource Mobilization section to meticulously prepare Funding concept notes, demonstrating adeptness in aligning proposals with organizational objectives and funding requirements
  • Knowledge management: responsible for codifying the departmental data repository in alignment to the organization’s strategic priorities within the Department’s Intranet page
  • Departmental coordination for donor missions (such as AfDB, and JICA) for field and site assessment, and audit according to project funding scope
  • Undertaking business analysis of the energy industry to identify factors that impact GDC business and reporting quarterly
  • Recording departmental weekly activity tracking and preparation of monthly management reports
  • Responsible for the preparation of quarterly energy sector engagement reports
  • Engaged in policy analysis integral to crafting the Kenyan Least Cost Power Development Plan (LCPDP), which encompasses crucial elements like demand forecasting, investment planning, and generation expansion planning
  • Additionally, involved in monitoring and evaluation of electricity generation and transmission projects to ensure policy alignment and operational effectiveness
  • Facilitate departmental oversight of the Quality Management System ISO 9001:2015 and 9001:2008 standard internal and external audits, ensuring compliance with established quality assurance protocols and standards.

Client Relations Officer

Genghis Capital (formerly Pamoja Capital)
07.2013 - 09.2014
  • Gathered and collated industry information and kept abreast of strategies implemented by industry players and regulators
  • Assembled industry data and updated the monthly and weekly reports
  • Assisted the Directors and staff with office support duties assigned or tasked.
  • Managed department call volume of [Number] calls per day and coordinated department schedules to maximize coverage during peak hours.
  • Produced and implemented customer satisfaction guarantee program which directly resulted in [Number]% increase in sales.
  • Directed [Number]-person team of customer service personnel while helping front-line team members work effectively with over [Number] daily customers.

Customer Advisor

Absa Bank Kenya Plc. (formerly Barclays Bank of Kenya Limited)
03.2007 - 07.2012
  • Managed business process change: Led the rolling out TCF (treating customers fairly) and complaint-handling principles by training colleagues within the Branch
  • Led the launch of Mpesa process integration management by training colleagues in October 2010 within the branch
  • (July to October 2010) Reporting responsibilities: Prepared the daily, weekly and monthly branch reports on: customer service management; ATM and vault management reports; and controlled and semi-controlled stationery management (stock management)
  • Cash control between cashiers and back office
  • Additional roles: Increase of business unit’s revenue collection by management of leads generated in coordination with the sales team
  • Championed team interaction and service provision by building a cohesive team with open lines of communication by conducting frequent staff meetings, solving and escalating issues raised and motivating team members
  • (Service champion).

Public Relations Officer

Legacy Bookshop
10.2002 - 02.2003
  • Managed branch operations, including inventory control, and financial reconciliation
  • Addressed client requests efficiently and handled the placement of orders to ensure customer satisfaction
  • Coordinated with media outlets to promote and review new book arrivals, enhancing the store's visibility and market presence
  • Conducted thorough reconciliations for sales and orders, including detailed analysis of trade information to ensure accuracy and transparency
  • Oversaw the maintenance and updates of the company website, leveraging it as an effective marketing tool to attract and retain customers.
  • Forged strong media relationships to further public relations goals.
  • Contributed to overall business growth through well-executed public relations efforts aligned with corporate goals.
  • Supported [Type] and integrated partnerships using strategic initiatives.
  • Created and executed targeted PR campaigns to raise awareness of organization and initiatives.

Legal Assistant/Intern

Kembi-Gitura & Company Advocates
09.2001 - 11.2001
  • Assisted in filing processes at the court registry and within the office, ensuring accurate and efficient record-keeping
  • Facilitated the timely and secure delivery of legal documents
  • Organized and maintained contract documentation, ensuring all records were up-to-date and easily accessible.

Education

Some College (No Degree) -

The Institute of Public-Private Partnerships (IP3), Mombasa

SDG Short Course II on Exploration and Development of Geothermal Resources -

United Nations University Geothermal Training Programme, Lake Bogoria And Naivasha

ISO 9001:2015 Implementation Training -

KEBS, Naivasha

Master of Business Administration (M.B.A.) - Project Management

Kenyatta University, Nakuru
07.2024

The Balmorel Energy Model -

Danida Scholarship Programme At DTU Management Engineering, Copenhagen, Denmark
09.2023

Advanced six-month training and research in Project Management and Finances -

UNESCO GRO GTP (Geothermal Training Programme), Reykjavik, Iceland
10.2022

Financial Modelling and Business Administration & Finance-Training of Trainers -

JICA, Nakuru And Naivasha
05.2018

BBA - Finance

Kampala International University, Kampala, Uganda
Kampala
11.2006

High School Diploma -

Pangani Girls’ School, Nairobi
Nairobi, 30
11.1999

Some College (No Degree) -

Kenya Institute of Management

Skills

  • Optimization Models: The IAEA´s MESSAGE Energy Planning tool, IRENA System Planning Test (SPLAT), The Balmorel Energy Model (Operator level) and Lahmeyer International (LIPS OP-XP) Planning Tool
  • Software: Expert proficiency in Microsoft Excel, Word, Power Point, Outlook, Cloud Tools (One drive) among other Microsoft office tools, The IRENA Flextool and Osemosys, SAP ERP and Oracle Financials
  • Project Management: Knowledge of Project Management Book of Knowledge(PMBOK), Waterfall Methodology, Agile Methodology
  • Energy Technologies: Knowledge of Geothermal Energy
  • Professional: Strategic Planning, Analytic, Adaptable, International experience in multi-cultural environment
  • Strategic Partnerships
  • Data-driven decision-making
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Organizational Skills
  • Self Motivation
  • Policy Development and Enforcement

Certification

Project Management Professional, 12/01/20, 12/01/26, Project Management Institute, 2934927

Accomplishments

  • Corporate stakeholder engagements and processes improvement: Engagements with Energy Sector Agencies; represented GDC in development of national integrated energy plans such as; development of Least Cost Power Development Plan (long term and medium term), review of the Power Generation and Transmission Master Plan (long term 2015-2035 and medium term 2015-2020).
  • ISO 9001 Certification: preparation of Departmental documentation and coordinating processes within the Department to achieve ISO certification such as ISO documentation reviews, and departmental preparedness through internal and external audits.
  • Training of colleagues in Business Planning, Corporate Finance and Financial Modelling through the Japan International Cooperation Agency (JICA) Project for Capacity Strengthening for Geothermal Development in Kenya.
  • Corporate strategy planning and development: Collaborated in undertaking mid-term review of Corporate Strategic Plan 2018/19 -2022/23 and developing a draft in June 2020.
  • Company-wide sensitization of the Corporate Strategic Plan to various departments (January 2021 and June 2020); and interns (November 2020 and February 2020).
  • Supervisory roles: Act on behalf of the Head of Section for Business Intelligence section when she is away on leave on various dates: April to August 2015; August 8th-19th, 2016; May 11th-29th, 2020; October 12th-November 2nd 2020.
  • Awarded Certificate of Merit for Outstanding Performance in the Corporate Planning and Strategy Department during the Financial Year 2020-21.

Additional Qualifications

  • Energy and Flexibility Modelling Course online course by Climate Compatible Growth (April 2024)
  • Modelling, Policy and Political Economy online course by Climate Compatible Growth (January 2024)
  • Regulation for Rural Off-grid electrification, particularly with mini-grids online course by Club-ER and UK Aid (March 2024)
  • Regional (AFRA) Train the Trainers Course on Energy System Analysis and Use of the IAEA’s Tools for Women 11 to 22 March 2024 at Vienna International Centre, Vienna, Austria by International Atomic Energy Agency (IAEA)
  • Regional (AFRA) Training Course on Energy Supply Analysis and Use of the IAEA’s MESSAGE energy Planning Tool 22 January to 2 February 2024 Nairobi by International Atomic Energy Agency (IAEA)
  • Front & Back end Training for Energy Access Explorer Kenya course 27 November to 3 December 2023 by the World Resources Institute (WRI)
  • Energy Statistics and Modelling online course 10 March to 26 April 2022 by the International Energy Agency (IEA)
  • Supervisory Skills Development Course (60 Hours) October to December 2021 by the Kenya Institute of Management (KIM)

Personal Information

Title: Business Intelligence Analyst

Publications

Assessment of Potential Economic Benefits of Silica in Geothermal Brine at Menengai, Kenya, Geothermal Resources Council (GRC), Vol. 41, 2017; Geothermal Resources Council Transactions Journal pg. 1852-1862, https://www.geothermal-library.org/index.php?mode=pubs&action=view&record=1033843

References

  • Geoffrey Gangla, Regional Head: East Africa, Nedbank CIB, +254 723 492701, GeoffreyG@nedbank.co.ke
  • Samuel Onyango, Chief Executive Officer, Kenya Fish Marketing Authority, +254 722 667744, Brownsup@gmail.com
  • Ahmed Salat Fankey, Board Member, Kenya Nuclear Regulatory Authority, +254 722 669459, Fankey67@gmail.com

Timeline

Planning & Strategy Officer

Geothermal Development Company
10.2014 - Current

Client Relations Officer

Genghis Capital (formerly Pamoja Capital)
07.2013 - 09.2014

Customer Advisor

Absa Bank Kenya Plc. (formerly Barclays Bank of Kenya Limited)
03.2007 - 07.2012

Public Relations Officer

Legacy Bookshop
10.2002 - 02.2003

Legal Assistant/Intern

Kembi-Gitura & Company Advocates
09.2001 - 11.2001

Internship

GenAfrica Asset Managers Limited (formerly Genesis Kenya Investment Management Limited)

Some College (No Degree) -

The Institute of Public-Private Partnerships (IP3), Mombasa

SDG Short Course II on Exploration and Development of Geothermal Resources -

United Nations University Geothermal Training Programme, Lake Bogoria And Naivasha

ISO 9001:2015 Implementation Training -

KEBS, Naivasha

Master of Business Administration (M.B.A.) - Project Management

Kenyatta University, Nakuru

The Balmorel Energy Model -

Danida Scholarship Programme At DTU Management Engineering, Copenhagen, Denmark

Advanced six-month training and research in Project Management and Finances -

UNESCO GRO GTP (Geothermal Training Programme), Reykjavik, Iceland

Financial Modelling and Business Administration & Finance-Training of Trainers -

JICA, Nakuru And Naivasha

BBA - Finance

Kampala International University, Kampala, Uganda

High School Diploma -

Pangani Girls’ School, Nairobi

Some College (No Degree) -

Kenya Institute of Management

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Diana Waringa