DIANA OCHANDA
Nairobi
Summary
Detail-oriented and highly organized administrative professional with over two years of experience in administration, data entry, and customer service. Proven ability to manage office operations, maintain data integrity, and provide excellent client support. Skilled in financial reporting, procurement coordination, and process improvement. Seeking to contribute to a dynamic organization by leveraging strong analytical, communication, and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
Teachers Service Commission (TSC)
Nairobi
01.2021 - 12.2021
- Entered and verified teacher records accurately in the commission’s database.
- Maintained confidentiality and ensured compliance with data protection standards.
- Supported audit and reporting processes through accurate documentation.
- Collaborated with internal departments to update and validate data.
Administrative Assistant
Flowers and Events by Cathy
Nairobi
08.2019 - 04.2020
- Prepared client quotations and managed correspondence for the CEO.
- Processed reimbursements, tracked travel expenses, and organized vendor services.
- Implemented cost-saving measures through vendor negotiations.
- Utilized MS Office tools to maintain databases and create presentations.
Administrative Assistant
Lake House
Nairobi
10.2018 - 01.2019
- Oversaw daily administrative operations and data verification processes.
- Generated financial statements and presented reports to the Accounts Department.
- Coordinated staff appraisals and assisted with event planning.
IT Assistant
Brackenhurst Hotel and Conference Center
Limuru
01.2018 - 04.2018
- Supported customer service operations and data entry activities.
- Assisted in software development for performance tracking.
- Coordinated the Annual Harvest Launch event as part of the organizing team.
Education
Bachelor of Business Administration And Management - Finance option
St. Paul’s University
12.2025
Diploma in Business Administration And Management - Finance option
St. Paul’s University
01.2023
Certificate in Business Administration and Management -
St. Paul’s University
01.2018
Kenya Certificate of Secondary Education -
Kamandura Girls High School
01.2015
Skills
- Excellent organizational skills
- Time management skills
- Strong written communication abilities
- Strong verbal communication abilities
- Proficiency in Google Workspace
- Proficiency in Microsoft Office
- Proficiency in Slack
- Proficiency in Trello
- Ability to multitask
- Ability to prioritize tasks
- Quick learner
- Proactive mindset
- Problem-solving mindset
- Basic understanding of AI tools technologies
- Willingness to undergo specialized training
- High level of discretion
- Professionalism when handling confidential information
Professional Attributes
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- High attention to detail and accuracy
- Ability to manage multiple priorities and meet deadlines
Timeline
Data Entry Clerk
Teachers Service Commission (TSC)
01.2021 - 12.2021
Administrative Assistant
Flowers and Events by Cathy
08.2019 - 04.2020
Administrative Assistant
Lake House
10.2018 - 01.2019
IT Assistant
Brackenhurst Hotel and Conference Center
01.2018 - 04.2018
Kenya Certificate of Secondary Education -
Kamandura Girls High School
Bachelor of Business Administration And Management - Finance option
St. Paul’s University
Diploma in Business Administration And Management - Finance option
St. Paul’s University
Certificate in Business Administration and Management -
St. Paul’s University