Open To Work
Diana Nkatha Mbabu
Nairobi
Summary
Strategic Executive Administrative Professional with over 10 years of experience in executive support and administration. Serving as Executive Administrative Assistant to the Chairperson, Board of Directors at Kenyatta University Teaching, Referral & Research Hospital (KUTRRH), managing complex schedules, high-level meetings, and travel coordination. Skilled in handling sensitive information and fostering stakeholder relations to enhance executive operations.
Overview
18
18
years of professional experience
Work History
Executive Administrative Assistant
Kenyatta University Teaching, Referral & Research Hospital
05.2020 - 08.2025
- Provide executive-level support including diary management, correspondence handling, and board meeting coordination.
- Coordinated domestic and international travel logistics for executives and board members, ensuring seamless travel experiences.
- Plan and organize official meetings and high-level events while ensuring strict adherence to protocol and organizational standards.
- Manage office operations including budget tracking, inventory control, and procurement processes.
- Handle sensitive and confidential information with discretion.
- Served as liaison between executive office and internal/external stakeholders, facilitating effective communication.
- Contributed to tender, procurement, and recruitment committees, ensuring transparency and compliance.
- Assisted in developing event protocols to enhance operational efficiency, hospitality, and organizational branding as a committee member of Hospital Events Planning Committee.
Train Steward, VIP Coach
China Road & Bridge Corporation
Nairobi
01.2016 - 12.2019
- Delivered first-class customer service to VIP passengers, ensuring safety, comfort, and satisfaction.
- Coordinated passenger logistics and managed emergencies to uphold operational protocols and enhance passenger experience.
- Built strong guest relations to reinforce company image and promote customer loyalty.
Events Manager
Princess Events and Décor
Nairobi
01.2010 - 12.2016
- Managed budgets, vendor contracts, and event execution for high-profile clients including Kenyatta University, Gertrude's Hospital, NTSA, and international NGOs.
- Coordinated hospitality, logistics, and event presentation to enhance client satisfaction and increase organizational visibility.
- Planned and managed large-scale corporate, institutional, and medical events (500-1,000+ participants).
Events Planner & Decorator
Idyllic Mistley House
Nairobi
01.2008 - 12.2009
- Coordinated logistics for events, managing venues, contracts, hospitality, and vendors to ensure smooth execution.
- Delivered seamless events prioritizing client satisfaction and optimizing costs.
Education
MBA - Strategic Management
Kenyatta University
01.2026
BSc - Hospitality & Tourism Management
Kenyatta University
01.2012
Kenya Certificate of Secondary Education -
Yururu Girls Secondary School
Kenya Certificate of Primary Education -
Bishop Lari Imathiu Primary School
Skills
- Executive support & office management
- High-level diary & calendar management
- Stakeholder & board liaison
- Travel coordination (local & international)
- Meeting & event planning (protocol & diplomacy)
- Strong written & verbal communication
- Confidentiality & professional discretion
- Team collaboration & leadership
- Customer service & hospitality management
- Tender & procurement committee participation
Training
- Protocol & Diplomacy, 2024
- Train Steward Training, Kenya Railway Training Institute, 2016
- Front Office, Guest Relations & Hospitality Operations, Safari Park Hotel & Casino, 2010-2011
- Computer Applications, Kagumo Ngandu Commercial College, 2007
- Peer Training on Guidance, Counselling & Leadership, TAG Kenya, 2006
Additional Roles Responsibilities
- Member, Tender Closing & Opening Committees, 2021-2025
- Member, Tender Evaluation & Procurement Committees, 2020-2024
- Member, Reconstitution of Medical Innovation Entrepreneurship Centre Steering Committee, 2020
- Member, Hospitality & Protocol Committee, 2020-Present
- Board Ad-Hoc Committee Member for CEO Recruitment, 2020
Languages
English
Proficient (C2)
C2
Swahili
Native
Native
Timeline
Executive Administrative Assistant
Kenyatta University Teaching, Referral & Research Hospital
05.2020 - 08.2025
Train Steward, VIP Coach
China Road & Bridge Corporation
01.2016 - 12.2019
Events Manager
Princess Events and Décor
01.2010 - 12.2016
Events Planner & Decorator
Idyllic Mistley House
01.2008 - 12.2009
MBA - Strategic Management
Kenyatta University
BSc - Hospitality & Tourism Management
Kenyatta University
Kenya Certificate of Secondary Education -
Yururu Girls Secondary School
Kenya Certificate of Primary Education -
Bishop Lari Imathiu Primary School