DIANAROSE NYAGUTHII MUGATHA

Client Relationship Management: Experienced in building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction through proactive communication and support

Account Coordination: Skilled in managing client accounts, including onboarding new clients, coordinating renewals, and keeping client information up to date

Problem Solving: Proven ability to identify and resolve client issues, ensuring a positive client experience and effective service delivery

Reporting: Competent in preparing and delivering regular reports on account performance, client feedback, and service improvements

Market Analysis: Conducting thorough market research to identify viable business opportunities and products

Communication: Exceptional verbal and written communication skills, with a strong ability to pass on information effectively and address client inquiries promptly

Customer Service: Demonstrated ability to understand and meet client needs, providing top-notch service and support

Organizational Skills: Highly organized with the ability to manage multiple tasks, prioritize effectively, and meet deadlines

Interpersonal Skills: Strong ability to build and maintain relationships with clients and team members, fostering a collaborative work environment

Time Management: Effective in managing time and ensuring timely completion of tasks and responsibilities

Remote Support