DIANA DORINE

• Worked well in a team setting, providing support and guidance to ensure stakeholders' needs were reflected in the training sessions
• Proven ability to learn quickly and adapt to new situations, especially with using new technologies in enhancing training experience for participants
• Worked effectively to coordinate both online and offline activities to ensure trainers were supported during the interactions with stakeholders.
• Managed time efficiently to complete all tasks within deadlines including managing digital platforms and groups.
• Excellent communication skills, both verbal and written; moderate the sessions.

• Managed crisis situations effectively by promptly addressing concerns and implementing appropriate communication strategies.
• Increased positive media coverage with well-crafted pitch letters and exclusive story ideas tailored to individual journalists.
• Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
• Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
• Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
• Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.

• Worked effectively in fast-paced environments. Handled different brand strategies to meet different targets.
• Developed event concepts and was part of the event management team.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively through effective brand communication and brand management both online and offline.

Key Roles

• Planning and coordinating stakeholder engagements and internal events and meetings
• Compiling events, meetings and engagement reports
• I-page update for both individuals and non-individuals
• Customer service-Attending to taxpayers' queries and escalating unresolved matters to relevant offices
• Photography
• Branding; internal and external events
• Writing news articles for NewsFlash.
• Social media management within the region
• Coordinating media engagements

Key Achievements

Came up with a new feedback strategy to analyze and evaluate the success of stakeholder engagements within the region.

Key Roles

• Wrote and distributed press releases for company and clients.
• Helped plan and execute private, company and client events.
• Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style.
• Built media kits in support of specific strategic initiatives.
• Drafted press releases detailing relevant newsworthy information and supporting brand image.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Created content strategies for digital media.
• Maximized strategic approaches i.e through Google campaigns, by keeping a close eye on performance and making appropriate adjustments.
• Identified appropriate KPIs and reported key metrics from digital campaigns through Google Analytics tools
• Worked closely with the social media management team to create plan and monitor digital content

Key Roles

• Engaging fellow youth across Africa and beyond to join the advocacy role of transforming lives in the continent through sound leadership.
• Showcasing African stories of innovation and development.
• Engaging the youth on social media campaigns ;Umoja Africa-For a Borderless Africa through the Implementation of the Africa Continental Free Trade Area Agreement (AFCFTA).
• Hosting virtual events for the organization

Key Achievements

• Acquired modern digital communication skills i.e moderating online events that enabled me to host one of our virtual chill sessions.
• Recognized as the top five most influential and was promoted to Team Lead position (2021 March).
• Made meaningful contributions to content creation. - by monitoring key events: engaging YALDA key stakeholders; The UN Women and the African Women’s Development Fund online platforms.

Key Roles

• Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
• Completed thorough research into assigned topics.
• Organized material to research and complete writing tasks.

Key Achievements

• Qualified to be part of a three-months Human Rights Pulse Writers' Workshop programme; a training seminar that was held between April to June 2021.
• Had an opportunity to interact directly with Chief Editors where we discussed how to write human rights stories for the youth. Also, researched international issues to present legal provisions and still have originality in my pieces.
• Link to articles summary: https://www.humanrightspulse.com/search?q=diana%20dorine
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Key Roles

• Attracted new clients by creating and implementing innovative marketing strategies.
• Adapted marketing plans to specific audiences based on age and gender matrix research.

I was attached at KRA for my industrial training for three months in the Marketing and Communication Department, North Rift Region.

Key Roles

• Return filing of various tax-heads
• Taxpayer Education Service
• I-page update for both individuals and non-individuals
• Attended to taxpayers queries and escalated matters to higher levels