Hi, I’m
Derrick Njenga
Hotel And Hospitality Expert
Nairobi
Summary
Dynamic Hotel and Hospitality Expert with a proven track record at Enashipai Resort & Spa, excelling in guest service excellence and reservation management. Recognized for strong communication skills and meticulous attention to detail, I thrive in fast-paced environments, ensuring exceptional guest experiences while fostering teamwork and adaptability.
Overview
2
years of professional experience
Work History
Enashipai Resort & Spa
Hotel and Hospitality Expert
01.2023 - Current
Job overview
- Excellent interpersonal and communication skills.
- Ability to multitask and manage time effectively.
- Knowledge of food and beverage offerings, including allergies and dietary restrictions.
- Friendly, approachable, and professional demeanor.
- Strong organizational and attention to detail skills.
- Ability to work effectively in a team environment.
- Flexible and adaptable to changing demands and guest needs.
Education
Nakuru Institute of Science And TechnologyNakuru
Associate of Science from Hospitality Administration And Management
05.2001
University Overview
- Graduated with Honors in Hospitality and Hotel Management, achieving a GPA of 3.8/4.0.
- Completed an Internship at Kosta Restaurant, gaining hands-on experience in operations and guest relations.
- Leader of MaasaiMara Hospitality Club/Organization, organizing events and networking opportunities for students.
Skills
Guest Service Excellence
Reservation Management
Communication Skills
Attention to Detail
Product Knowledge
Teamwork & Collaboration
Social Media Promotion
Cleanliness & Organization
Time Management
Adaptability
Computer skills
Customer service
Timeline
Hotel and Hospitality Expert
Enashipai Resort & Spa
01.2023 - Current
Nakuru Institute of Science And Technology
Associate of Science from Hospitality Administration And Management
05.2001