Derrick Muturi
Nairobi
Summary
Astute Underwriting Assistant with success in handling large books of business and overachieving new business goals. Expert in General insurance and highly skilled in negotiating coverage, price, policy terms, and service delivery. Prepared to take the next career step as an Underwriter. Well-versed in Excel and Insurance principles to create insightful reports.
Overview
7
7
years of professional experience
Work History
Underwriting Assistant
ICK Insurance Brokers
08.2023 - Current
- Underwriting non-motor business including property, liability, engineering, transit, and surety business
- Issuing and sourcing for quotations as per the stipulated FLEXA ratings
- Ensuring policies are renewed on time and endorsing any changes made
- Ensuring that invoices are accurate
- Explaining complex insurance terms and policies in layman's language
- Issuing all bonds, including custom, performance and advance payment bonds
- Ensuring that relevant clauses are incorporated in the policy document, and that any exclusion or wording is reasonable
- Preparing risk notes with risk schedules, premiums and negotiated clauses
- Automating repetitive tasks with office suite
- Preparing credit notes for refunds and cancellations.
- Assisted in the negotiation of policy terms and conditions, demonstrating strong analytical skills and attention to detail.
- Prepared detailed reports to present an analysis of client's risk exposure and premiums payable using Excel and Power BI.
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
Service Executive Associate
Across Africa Ins. Agencies
03.2019 - 08.2023
- Responding to customer queries and complaints promptly and efficiently and coordinating with the claims team to resolve issues related to customer complaints
- Managing the preparation of renewal terms and achieved an 85% retention rate through effective follow-up and negotiations
- Preparing quotations and adhering to established guidelines for business acquisition, resulting in increased sales and profitability
- Conducting product presentations and providing training sessions to clients, enhancing their understanding of insurance products and increasing cross-selling opportunities
- Performing daily servicing of agency business, including premium collection, addressing client inquiries, and nurturing client relationships
- Attending client meetings in collaboration with the agency team, providing expert insights and building strong partnerships
- Assessing risks and evaluated cover placements in coordination with the underwriting department, ensuring appropriate risk management strategies
- Working closely with internal audit and risk and compliance departments to ensure adherence to regulatory and compliance requirements
- Capturing all underwriting and customer information in the system as per underwriting guidelines
- Preparing statistical monthly/quarterly performance reports as directed
- Facilitating prompt issuance of motor certificates, policy documents, renewal confirmations, endorsements, refunds, cover notes, insurance information forms, and any other requested documents.
Operations Assistant
Musuko Enterprises
03.2017 - 02.2019
- Received new stock and verified quantities physically
- Coordinated purchases and services from established vendors
- Maintained inventory level records
- Managed and maintained file systems detailing expenses, reports, and support documentation
- Gathered, organized, and modeled data to assist management in making key decisions regarding breeding and management of livestock and poultry
- Assisted with day-to-day operations of the facility, including scheduling routine clean-ups, veterinary visits, feeding, and general maintenance of livestock and poultry.
Education
No Degree - Diploma In Insurance
College Of Insurance
Nairobi, Kenya12.2025
Bachelor of Science - Agricultural Economics
Egerton University
Nakuru12.2016
Skills
- Sound knowledge of the insurance industry, regulatory requirements, and processes
- Thorough understanding of policy covers/wordings and their interpretation for underwriting and claims processes
- Customer service
- Strong interpersonal relations skills to build and maintain mutually beneficial relationships
- Strong attention to detail to ensure accurate collection of information and entry into databases
- Proficiency in Microsoft Office Suite- MS Excel, Access, PowerPoint, Power Query and Word
- Ability to perform in a high-volume, fast-paced work environment
- Claims management services
- Ability to work independently and as a productive member of a team
- Report Preparation
- Good analytical skills to assess risks, evaluate data, and make informed underwriting decisions
- Spreadsheet Management
- Underwriting guidelines
Activities
Driven by a passion for youth and mentorship, I am involved with organizing team activities for a few youth groups in my community where we organize group discussions and mentorship sessions. I am also a leader of a local youth choir where I instruct and coordinate the team.
References
- Bernard Makokha, Relationship Manager, Absa Bank, Nairobi, (254)0721961612, mcbenn2002@gmail.com
- Lydia Wambui Gichura, Managing Director, Innovex Insurance, Nairobi, (254)0723122796, wambdela@gmail.com
- Fredrick Meni, Accounts Manager, Across Africa Insurance Agencies, Nairobi, 0724905810, fredrickmeni@gmail.com
Timeline
Underwriting Assistant
ICK Insurance Brokers
08.2023 - Current
Service Executive Associate
Across Africa Ins. Agencies
03.2019 - 08.2023
Operations Assistant
Musuko Enterprises
03.2017 - 02.2019
No Degree - Diploma In Insurance
College Of Insurance
Bachelor of Science - Agricultural Economics
Egerton University
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