Emmanuel Cheruiyot
Technician
Bomet,Kenya
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
1
1
year of professional experience
Work History
ICT Technician
Longisa Hospital
Sep2019 - 09.2020
- Enhanced network performance by troubleshooting and resolving technical issues in a timely manner.
- Streamlined IT processes by developing and implementing efficient workflow procedures.
- Contributed to the successful completion of IT projects by providing technical expertise and support throughout all stages of development.
- Optimized hardware and software configurations to maximize system performance and reliability.
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Increased user satisfaction with effective communication and prompt resolution of support tickets.
ICT Personel
KESE
05.2015 - 05.2016
- Provided remote support for offsite employees, ensuring consistent access to necessary resources while minimizing interruptions due to technical issues.
- Increased user satisfaction with effective communication and prompt resolution of support tickets.
- Facilitated end-user training sessions on software applications, increasing employee productivity with new tools and technologies.
Education
Bachelor of Computing And Informatics - Business Information Technology
Mount Kenya University
Thika, Nairobi Province, Kenya 04.2001 -
Secondary Education - Kenya Certificate of Secondary Education
Longisa Boys High School
Bomet , Kenya 04.2001 -
Primary Education - Kenya Certificate of Primary Education
Soimosiek Primary School
Bomet, Kenya 04.2001 -
Skills
Capacity Planning
Server maintenance
Data Recovery
Network Troubleshooting
Helpdesk operations
Wireless Networking
Hardware Installation
Hobbies
Building computer networks
Artificial intelligence
Athletics
Referees
Mr Michael Nyoro
Head of computing enterprise department
Mount Kenya University
P.O.BOX 342-01000
THIKA
TEL: +254756888389
Email: mnyoro@mku.ac.ke
Mr Josphat Cheruiyot.
IT Technician
Longisa level 5 Hospital
P.O. Box 34-20402,
LONGISA.
Tel: 0710419888
Timeline
ICT Personel
KESE
05.2015 - 05.2016
Bachelor of Computing And Informatics - Business Information Technology
Mount Kenya University
04.2001 -
Secondary Education - Kenya Certificate of Secondary Education
Longisa Boys High School
04.2001 -
Primary Education - Kenya Certificate of Primary Education
Soimosiek Primary School
04.2001 -
ICT Technician
Longisa Hospital
Sep2019 - 09.2020
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