Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Dennis Molo

Dennis Molo

Ochieng
Nairobi,Kenya

Summary

Dynamic professional with a background in tourism and public health, notably with Nyamulu and the Ministry of Health. Excelled in enhancing customer satisfaction and community health outcomes through personalized service and effective team building. Skilled in tourism management and fostering community connections, significantly increasing vaccination rates among vulnerable groups.

Overview

2025
2025
years of professional experience
2
2
Certifications

Work History

Tours Guide

Nyamulu
  • Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

Community Health Worker

Ministry of Health
06.2011 - Current
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.
  • Coordinated immunization clinics in collaboration with local public health departments, increasing vaccination rates among vulnerable populations.
  • Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
  • Trained new Community Health Workers on best practices, contributing to increased team efficiency and effectiveness in serving the community.

Education

None -

Raila Educational Center
Nairobi,kenya

Skills

Reports

Certification

Computer certificate

Timeline

World aids day marathon

12-2024

Computer certificate

01-2024

Community Health Worker

Ministry of Health
06.2011 - Current

Tours Guide

Nyamulu

None -

Raila Educational Center

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