Pharmaceuticals
Dennis Mbaya
Sales And Marketing
Nairobi, Nairobi Province,KE
Summary
Accomplished Sales Manager offering 3+ years of experience developing and maximizing product sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
8
8
years of professional experience
Work History
Area Sales Manager
Shalina Healthcare
01.2019 - 02.2023
- Increased sales volume and expanded product line to new pharmacy retailers and wholesalers.
- Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
- Delivered engaging presentations at pharmaceutical industry events, effectively promoting company products and services to potential clients.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Led sales region to increase sales and boost team morale.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
- Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
- Ensured full compliance with all relevant laws regulations and company policies pertaining to Area Sales Managers responsibilities throughout tenure at company.
Senior Medical Representative
Beta Healthcare International Ltd
06.2016 - 12.2018
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Developed long-lasting relationships with key opinion leaders, contributing to increased market share for the company.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Enhanced physician relationships by conducting informative product presentations and addressing their concerns.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Medical Representative
Biodeal Laboratories
03.2015 - 05.2016
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Demonstrated products and specific features at customer locations and special events.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Education
Bachelor of Science - Microbiology
University of Eldoret
Eldoret, Uasin Gishu, Kenya 04.2001 -
Skills
Operating Procedures and Policies
KPI Tracking
Brand Development
Operations Management
Customer Trend Analysis
Performance Evaluations
Market Trend Analysis
Credit History Analysis
Employee Retention
Relationship Building
Sales team supervision
Sales process
Interests
Real Estate
Timeline
Area Sales Manager
Shalina Healthcare
01.2019 - 02.2023
Senior Medical Representative
Beta Healthcare International Ltd
06.2016 - 12.2018
Medical Representative
Biodeal Laboratories
03.2015 - 05.2016
Bachelor of Science - Microbiology
University of Eldoret
04.2001 -