Dennis Mugenyu
IT Specialist
Nairobi
Summary
Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based and On Premise software. Versed in robust network defense strategies.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
10
10
Certifications
2
2
Languages
Work History
ICT Officer - Security
Kenyatta University Teaching, Referral and Research Hospital
Nairobi, Kenya
03.2021 - Current
- Recommend improvements in security systems and procedures.
- Monitor computer virus reports to determine when to update virus protection systems.
- Perform risk analyses to identify appropriate security countermeasures.
- Monitoring network usage to ensure compliance with security policies
- Keeping up to date with developments in IT security standards and threats
- Documenting any security breaches and assessing their damage
- Educating colleagues about security software and best practices for information security
- Monitor computer virus reports to determine when to update virus protection systems.
Assistant ICT Manager
K-Unity Sacco Limited
Kiambu, Kenya
03.2019 - 11.2019
- Assisted the ICT Manager in the day to day management of the ICT department.
- Managed the Core-Banking Database. (SQL SERVER DB)
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Mentored and motivated team members to achieve challenging business goals with respect to System functionality.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Provided supervisory and advisory role to ICT unit, ensuring that there are ICT policies and systems requirements and organization’s policies.
- Managed change management control process to ensure systems changes are properly documented and approved.
- Prepared and submit monthly ICT management report to ICT Manager/Senior Management.
- Provided advise on technical specification relating to development or procurement of new information systems or ICT infrastructure.
- Managed contracts with external suppliers/vendors relating to ICT.
Systems Administrator
K-Unity Sacco Limited
Kiambu, Kenya
02.2017 - 02.2019
- Ensured availability of Disaster recovery site to ensure business continuity
- Managed FortiGate Firewall, Defining policies and monitored LAN/WAN.
- Managed Core Banking SQL Server Database.
- Orchestrated integration and communication of software upgrades.
- Contributed to development, administration and testing of disaster recovery plans.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Configured and tested Windows Server operating systems with roles features.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Performed Daily Backups for all Core Systems.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Devised scripts and automation tools to improve system efficiency.
Systems Administrator
Changamka Micro-Health Limited
Nairobi, Kenya
01.2014 - 01.2017
- Managed and administered all Internal Systems i.e., PABX System, Company Google apps account, B2C&C2B admin accounts, Amazon Virtual Machines, Company Router and Backup servers.
- Administered a cloud-based healthcare management System.
- Rolled out software updates and patches on all company Desktop Computers, Laptops, and Servers.
- Managed deployment of new hardware, server backups & evaluating new software & security risks.
- Identified & reporting on the budgetary implications of IT projects and upgrades.
- Performed daily backups on all Core Systems
- Installed and configured network printers and other peripheral devices.
- Resolved issues and escalated problems with knowledgeable support and quality service.
ICT Officer
Changamka Micro-Health Limited
Nairobi, Kenya
09.2011 - 12.2013
- Install, maintain, troubleshoot, and update operating systems and user applications.
- Trained new and current employees on computer software and ICT systems.
- Responded to queries on phone, via email or through IT ticketing system.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Helped streamline repair processes and update procedures for support action consistency.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware, devices, and software to set up work stations for employees.
Education
Bachelor of Science - Information Technology
Jomo Kenyatta University of Agriculture and Techno
Kenya 04.2008 - 05.2011
Diploma - Information Technology
Jomo Kenyatta University of Agriculture and Techno
Nairobi 01.2006 - 08.2007
Certificate - High School
Utumishi Academy
Gilgil 01.2002 - 11.2005
Skills
SQL Server Database Administrator
undefinedAccomplishments
K-Unity Sacco Limited
1) Disaster Recovery Site Setup.
- Oversaw the implementation of a disaster recovery site. Primary SQL Server / Secondary SQL Server. DR Offered by Angani Limited Kenya.
- Database maintenance, Backups.
- Monitoring Primary and Secondary Link outages.
- Periodic tests of the DR site to ensure consistency and availability of data on the DR site.
- Maintaining both the Primary and test servers.
2) Firewall
Implemented a FortiGate firewall, defined various policies, created VPNs, and other firewall components.
Integrated the Primary Core Banking System to IPRS (Integrated, Population, Registration System) to enhance onboarding of new clients. This assisted in:
· Ensuring Clients are who they claim to be as per their Identification document details.
· Verification of Identification details
3) Help Desk System
Implemented a ticketing system (Spice Works which is a Cloud based freeware Help Desk ticketing system)
Changamka Micro Health Limited Achievements
1) HIMS Implementation
- Implemented a new Insurance Management System with the Hospitals Module embedded.
- Tested new updates made on the Core application and gave recommendations on changes.
2) Disaster Recovery
Implementation of a disaster recovery site on Amazon Web services
Certification
OPSWAT Data Transfer Security Associate (DTSA)
Timeline
ICT Officer - Security
Kenyatta University Teaching, Referral and Research Hospital
03.2021 - Current
Assistant ICT Manager
K-Unity Sacco Limited
03.2019 - 11.2019
Systems Administrator
K-Unity Sacco Limited
02.2017 - 02.2019
Systems Administrator
Changamka Micro-Health Limited
01.2014 - 01.2017
ICT Officer
Changamka Micro-Health Limited
09.2011 - 12.2013
Bachelor of Science - Information Technology
Jomo Kenyatta University of Agriculture and Techno
04.2008 - 05.2011
Diploma - Information Technology
Jomo Kenyatta University of Agriculture and Techno
01.2006 - 08.2007
Certificate - High School
Utumishi Academy
01.2002 - 11.2005
OPSWAT Data Transfer Security Associate (DTSA)
OPSWAT Security Storage Associate (SSA)
OPSWAT File Security Associate (FSA)
Introduction to Critical Infrastructure Protection (ICIP)
Introduction to Network Operations – Internet Society (INP)
Digital Footprint - Internet Society (DF)
Oracle Cloud Infrastructure Associate (OCIA) – Oracle University
Network Security associate 1 (NSA 1)
Network Security associate 2 (NSA 2)
Oracle Certified Associate (OCA)
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