Dennis Kimurgor
Nairobi
Work Preference
Summary
Client-facing IT Infrastructure Project Manager with 10+ years delivering enterprise and mid-market infrastructure programmes across networking, security, virtualisation, Microsoft platforms, and data centre environments. Proven ability to drop into complex, fast-moving delivery contexts, take ownership of end-to-end execution, and drive outcomes across Cisco, Aruba, VMware/Hyper-V, Windows Server, and hybrid infrastructure stacks. Experienced working with distributed engineering teams and external vendors in high-pressure environments, balancing speed, risk, and commercial constraints while maintaining uptime, security, and delivery accountability. Comfortable operating with minimal oversight in fully remote, international settings.
Overview
12
12
years of professional experience
6
6
Certification
Work History
Senior IT Project Manager
KEMRI Wellcome Trust Program
Kilifi
08.2020 - Current
- Lead delivery of a £4.2M portfolio of infrastructure and security projects supporting mission-critical research and data environments, operating across networking, compute, identity, security, and enterprise platforms.
- Delivered a £1.2M core infrastructure modernisation programme covering HP Aruba core switching, enterprise firewalls, server and storage refresh, achieving 99.99% service availability in a high-availability environment.
- Project-managed a £300K Microsoft Sentinel SIEM and SOC implementation, expanding security monitoring coverage to ~95% and reducing incident response times from hours to minutes.
- Owned full project lifecycle delivery including scope definition, delivery planning, vendor coordination, execution oversight, and operational handover.
- Acted as the single point of accountability between internal engineering teams, external vendors, and senior stakeholders, resolving delivery blockers and driving decisions under time and risk constraints.
- Managed multi-vendor engagements across networking (HP Aruba), security, and infrastructure suppliers, enforcing milestones, quality gates, and commercial controls.
- Maintained delivery governance through RAID management, delivery metrics, and executive-level reporting for SteerCo and senior leadership.
- Managed annual delivery budgets and forecasts exceeding £400K, ensuring cost control and value realisation across concurrent workstreams.
- Led cross-functional teams to deliver IT projects within scope and timeline.
- Developed project plans, including resource allocation and risk management strategies.
IT Desktop Support Engineer
KEMRI Wellcome Trust Program
04.2015 - 07.2020
- Delivered hands-on infrastructure and end-user computing support while progressively taking ownership of infrastructure upgrades, platform enhancements, and project delivery activities.
- Supported and maintained Windows Server and Active Directory environments, including user provisioning, GPO management, DNS/DHCP administration, and identity lifecycle processes.
- Played a key delivery role in server, storage, and network upgrade initiatives, working alongside infrastructure engineers and external vendors during refresh and migration activities.
- Implemented Joiners, Movers, and Leavers processes aligned to security and audit requirements, improving account accuracy by about 90% and reducing operational risk.
- Provided on-site and remote support for 600+ users in a mixed on-prem and hybrid environment, contributing to improved platform stability and user satisfaction.
- Assisted infrastructure project managers with delivery planning, risk identification, vendor coordination, and operational handover activities.
- Acted as the technical bridge between service desk operations and infrastructure teams, accelerating issue resolution and reducing repeat incidents.
- Diagnosed and resolved hardware and software issues for end-users, ensuring minimal disruption to operations.
- Provided technical support via remote desktop tools, enhancing user satisfaction and system efficiency.
IT Helpdesk Analyst
KEMRI Wellcome Trust Program
10.2013 - 03.2015
- Delivered frontline technical support across Windows, network access, and identity services within agreed SLAs.
- Supported Active Directory administration and end-user access management.
- Contributed to service improvement initiatives that reduced password-related incidents by 40% through self-service enrolment.
Education
Bachelor of Business Information Technology -
Mount Kenya University
KenyaSkills
Strategic & Portfolio Leadership
Hybrid & Remote Delivery Mastery
Agile & Hybrid Methodologies
Advanced Risk & Change Management
Data-Driven Decision Making & Tech Fluency
Stakeholder Engagement & Communication Excellence
Leadership, Team Development & Emotional Intelligence
Cybersecurity best practices
Cross-functional team leadership
Certification
- PMI - Project Management Professional (PMP)
- PMI - Risk Management Professional (PMI-RMP)
- PRINCE2 Foundation & Practitioner
- ITIL 4 Foundation
- Microsoft Azure Fundamentals
- Microsoft Security, Compliance & Identity Fundamentals
Additional Information
Available for full-time remote, international infrastructure project delivery engagements.
Professional Development
- Requirements Elicitation & Management
- Building High-Performance Teams (Pluralsight)
- Influencing without Authority (Pluralsight)
- Audit and Due Diligence: Priorities and Best Practices (LinkedIn)
- Maximizing Efficiency: Key Project Management Skills (ILX Group)
Core Delivery Competencies
- End-to-End IT Infrastructure Project Delivery (Scope to Handover)
- Enterprise Networking Projects (HP Aruba Switching, Core Network Refresh, Firewalls, SD-WAN Concepts)
- Security & SOC Enablement (Firepower, Microsoft Sentinel)
- Virtualisation & Compute (VMware, Hyper-V, Server & SAN Refresh)
- Microsoft Infrastructure (Windows Server, AD, DNS/DHCP, GPO, M365)
- Data Centre, DR & Business Continuity Programmes
- Vendor & Systems Integrator Leadership
- Budget Ownership, Forecasting & Commercial Control
- RAID, Governance & Delivery Reporting
- Agile / Waterfall / Hybrid Delivery Models
Delivery Tooling
- Microsoft Project
- Jira
- Confluence
- Power BI
- Visio
- Microsoft 365 (Teams, SharePoint)
Affiliations
- Project Mangement Institute (PMI) Member
Timeline
Senior IT Project Manager
KEMRI Wellcome Trust Program
08.2020 - Current
IT Desktop Support Engineer
KEMRI Wellcome Trust Program
04.2015 - 07.2020
IT Helpdesk Analyst
KEMRI Wellcome Trust Program
10.2013 - 03.2015
Bachelor of Business Information Technology -
Mount Kenya University