Denis Wanjiru
African
Summary
Dynamic Salesperson with a proven track record at Majid Al Futtaim Retail-CARREFOUR, excelling in customer service and relationship building. Skilled in identifying customer needs and delivering tailored solutions, I enhance customer satisfaction and drive sales growth. Committed to maintaining high standards in product knowledge and aftersales service.
Overview
6
6
years of professional experience
Work History
Salesperson
Majid Al Futtaim Retail-CARREFOUR
11.2019 - Current
- As Sales person the following task am entitled to perform;
- Identifying customer needs
- Proposing customer choice to satisfy their needs
- Explaining product knowledge to customer
- Prepare invoice for customer
- Follow up supplier on customers item
- After sales service booking in case item is fault to service .
- Pricing
- Cleaning of items .
- Warehouse maintaining
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Worked to build relationships with customers and built potential for additional sales.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
Education
High School Diploma -
NYS INSTITUTE OF BUSINESS STUDIES
Nairobi, Nairobi Province, Kenya11-2018
Skills
- Customer service
- Customer care
- Relationship building
- Team Work
- Hard work
- Honest
Languages
English
Bilingual or Proficient (C2)
Timeline
Salesperson
Majid Al Futtaim Retail-CARREFOUR
11.2019 - Current
High School Diploma -
NYS INSTITUTE OF BUSINESS STUDIES
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