Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Denis Langat

Data Solutions Expert
Nairobi

Summary

Detail-oriented and results-driven professional with extensive experience in data quality analysis, data labeling, financial reporting, and customer support. Utilizes G Suite tools to streamline operations and enhance workflow. Demonstrated success in AI training and customer support, prioritizing data accuracy and delivering high-quality service. Possesses strong analytical, organizational, and communication skills, thriving in dynamic environments.

Overview

7
7
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Data Quality Analyst

DataWave Technologies Ltd.
01.2023 - 12.2024
  • Performed data quality checks and audits for large datasets, ensuring that data was accurate, complete, and consistent across platforms.
  • Collaborated with data engineering teams to identify areas of improvement in data collection, processing, and reporting systems.
  • Provided recommendations for data cleaning and validation techniques to improve overall data quality.
  • Worked with business stakeholders to prioritize data quality issues and resolve any discrepancies, improving overall operational efficiency.
  • Created and maintained documentation to track data quality issues and resolution processes, enhancing team transparency and communication.

AI Data Trainer

Kilimanjaro Data Systems Ltd.
01.2022 - 12.2022
  • Assisted in the development and training of AI models by labeling and tagging large datasets to improve machine learning model accuracy.
  • Conducted data preprocessing, including data cleaning and formatting, to ensure optimal training conditions for AI algorithms.
  • Collaborated with AI engineers to fine-tune and validate model outputs, enhancing the AI’s ability to make accurate predictions and classifications.
  • Provided feedback and recommendations based on AI performance and identified additional data labeling needs for further model improvements.
  • Ensured high standards of data quality throughout the training process, enhancing the robustness of machine learning models.

Customer Support Representative

Global Tech Services
01.2021 - 12.2021
  • Provided exceptional customer support via phone, email, and live chat, addressing client inquiries and resolving issues in a timely and professional manner.
  • Handled customer queries regarding financial products, including loan applications and rental processes, ensuring that customers received accurate and up-to-date information.
  • Documented customer interactions and feedback, helping the team improve service delivery and customer satisfaction.
  • Assisted in troubleshooting technical issues, guiding customers through step-by-step solutions and ensuring successful problem resolution.
  • Maintained detailed records of customer concerns and solutions to help identify recurring issues and improve processes.

Data Analyst

Veritas Financial Consulting Kenya
01.2018 - 12.2020


  • Ensure accuracy and integrity of financial data by identifying discrepancies and implementing corrective actions in a timely manner.
  • Prepare detailed financial reports for internal teams and clients, providing insights and recommendations for improving loan approval processes.
  • Utilize G Suite applications, including Google Sheets, Docs, and Drive, to streamline financial reporting and documentation management.
  • Collaborate with cross-functional teams to review and refine financial analysis processes, improving the speed and accuracy of applicant evaluations.
  • Maintain confidential financial information and adhere to compliance regulations and industry standards.

Education

Diploma - Finance/Business Administration

University of Nairobi
City, State
04.2001 -

Skills

  • Data Quality Analysis
  • Data Labeling
  • Financial Reporting & Analysis
  • AI Training and Model Fine-Tuning
  • Loan and Rental Qualification Analysis
  • Customer Support and Service Excellence
  • G Suite
  • Excel
  • Attention to Detail and Accuracy
  • Time Management and Multitasking

Certification

Google Data Analytics Professional Certificate – Coursera

Timeline

Data Quality Analyst

DataWave Technologies Ltd.
01.2023 - 12.2024

AI Data Trainer

Kilimanjaro Data Systems Ltd.
01.2022 - 12.2022

Customer Support Representative

Global Tech Services
01.2021 - 12.2021

Data Analyst

Veritas Financial Consulting Kenya
01.2018 - 12.2020

Diploma - Finance/Business Administration

University of Nairobi
04.2001 -

Similar Profiles

CREATE PROFILE
Denis LangatData Solutions Expert