Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

EDGAR ALUDA

BUSINESS MANAGEMENT
Nairobi

Summary

Dynamic Restaurant Manager with a proven track record at Feast Limited, excelling in staff management and customer engagement. Enhanced customer satisfaction through effective complaint resolution and innovative menu development. Skilled in POS system operation, ensuring accurate financial reporting and fostering a loyal customer base. Passionate about delivering exceptional dining experiences.

Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.

Overview

2
2
years of professional experience
3
3
Certifications
2
2
Languages

Work History

RESTURANT MANAGER

FEAST LIMITED
08.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Assisted in development and implementation of new menus to offer variety and options to customers.

Education

BUSINESS

NAIROBI AVIATION
NAIROBI
04.2001 -

BUSINESS PROCESS MANAGEMENT

MIND LUSTER
ONLINE
04.2001 -

PEOPLE MANAGEMENT

MIND LUSTER
ONLINE

Skills

Staff management

Certification

[Area of PIZZA INN SOPs], [SIMBISA BRANDSCompany Name] - [Timeframe]

Timeline

RESTURANT MANAGER

FEAST LIMITED
08.2023 - Current

MANAGEMENT TRAINING SIMBISA BRANDS

09-2021

HEALTH$ HYGYNE AND CUSTOMER SERVICE SIMBISA BRANDS

01-2018

[Area of PIZZA INN SOPs], [SIMBISA BRANDSCompany Name] - [Timeframe]

12-2016

BUSINESS

NAIROBI AVIATION
04.2001 -

BUSINESS PROCESS MANAGEMENT

MIND LUSTER
04.2001 -

PEOPLE MANAGEMENT

MIND LUSTER
EDGAR ALUDABUSINESS MANAGEMENT