Dynamic IT Support Analyst with a proven track record at Zactech Computers Ltd, excelling in software and hardware troubleshooting. Adept at enhancing server performance and fostering collaboration among teams. Committed to delivering exceptional IT support while maintaining meticulous call log management to drive process improvements and customer satisfaction. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Holder of science and engineering fair certificate - regional