Deka Ibrahim

• To diversify and enhance sources of funding in line with social health insurance principles through budget compliance and fund utilization in the branch
• Implementation of the Vision 2030 flagship projects schemes (HISP for orphans & Vulnerable children, Linda mama, Older Persons & Persons Living with Severe Disabilities (OPSD, EDU AFYA)
• Oversee the day-to-day management of branch in revenue collection and increasing the revenue base through targeting aggregated groups
• Ensuring compliance with NHIF ACT by the stakeholders
• Leading the Branch team in payment reconciliation of pending claims to accredited service providers
• Conduct public education and awareness of the NHIF ACT
• Coordinating administrative function of the Branch
• Preparation of branch strategic plan monthly reports, work plans, budgets and appraisals, and job descriptions for branch staff
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
• Complied with regulatory guidelines and requirements.
• Generated financial and operational reports to assist management with business strategy.
• Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.

Achievements

• Reduction of complaints from service provider by providing a system for reconciliation of pending Payments of claims
• Improved access to healthcare service
• Enhanced customer relationship
• Maintaining of ISO Certificates.

• Oversee the day-to-day management of branch offices countrywide in cooperation with the branch accountants to ensure effective use of funds and offer advice on cash planning and management
• Reporting and monitoring branch performance with regards to claims processing and timely payments to health providers
• Liaise with Branch officers to ensure that policies and procedures are followed
• Working with Branch managers to track quarterly expenditures against Global Fund's budget and advising on variances
• Monitoring of capitation payments to the respective health provider for the Civil Servants Scheme
• Revenue collection and analysis
• Liaising with partner instructions and coming up with effective ways of collecting revenue
• Preparation of divisional strategic plan, work plans and Job descriptions
• Conducting in house training for the division
• Achievements: Automation of Direct banking
• Improved staff supervision.

• Introduced and implemented a weekly system of monitoring cash flows at NHIF which improved NHIF's cash management
• Participated in the development and subsequent review of the NHIF's investment and credit policies
• Worked closely with stakeholders (GTZ, Output Based Aid Project –OBA, Ministry of Health-MOH and Institute of policy Analysis and Research-IPAR) to meet our shared goals of providing accessible, affordable, sustainable and quality social health insurance through effective and efficient utilization of resources
• Called upon to carryout monitoring and compliance audit for our branch offices and stakeholders
• Member of the EFT committee that implemented the Electronic transfer of money to our health providers and creditors
• Participated in the introduction of the cost – center based system of budgeting which has boosted NHIF's budget implementation.