Moureen Mungai
Nairobi
Summary
I am a passionate accountant, with proven excellent professional and interpersonal skills. I possess over five years' experience in credit control processes, banking, finance, data cleaning and analytics, administration and relationship management. My aspiration is to solve bigger challenges by utilizing my skills in finance and analytics.
Overview
7
7
years of professional experience
Work History
Credit Control Manager
Livia Health
05.2024 - Current
- Oversee Credit Control Operations. I manage the entire credit control process, ensuring timely collection of outstanding debts
- Develop Credit Policies. I formulate and implement credit policies and procedures to minimize bad debts and improve cash flow
- Customer Credit Assessment. I conduct thorough credit assessments and risk analysis of new and existing customers to determine creditworthiness
- Budgeting and Forecasting. I developing budgets and financial forecasts to guide business planning and strategy.
- Monitor Accounts Receivable. I continuously monitor accounts receivable balances, identifying and addressing overdue accounts
- Dispute Resolution. I handle customer disputes regarding invoices, ensuring timely resolution to facilitate payments
- Debt Recovery Strategies. I develop and implement effective debt recovery strategies, including legal actions if necessary
- Financial reporting. I prepare and present regular financial reports to senior management, highlighting key metrics and areas of concern.
- Team Leadership. I supervise and mentor a team of credit controllers, providing guidance and training to improve performance
- Customer Relationship Management. I maintain strong relationships with customers to ensure ongoing communication and prompt payment
- Negotiation Skills. I negotiate payment terms and schedules with customers to secure favorable outcomes for the company
- Compliance. I ensure that the organization complies with financial regulations, standards, and laws.
- Performance Metrics. I track and analyze key performance indicators (KPIs) to assess the effectiveness of credit control activities
- Financial Analysis. I conduct financial analysis to identify trends and potential risks in customer payment behaviors.
- Internals Collaboration. I work closely with sales, finance, and other departments to support business objectives and address credit-related issues.
- Payroll Management.I ensure accurate and timely payment of salaries and wages. This includes calculating payroll taxes, benefits, and other deductions.
- Petty Cash Management.I manage the petty cash fund, including disbursements, replenishments and reconciliation.
- Filing of Statutory Returns.I manage the timely and accurate filing of statutory returns, ensuring compliance with the government guidelines.
Senior Receivables Accountant
Equity Afia Limited
12.2021 - 04.2024
- Reduced outstanding debt by diligently pursuing overdue payments and negotiating payment plans with clients
- Maintained accurate financial records through meticulous data entry and regular account reconciliations
- Trained junior staff members in best practices for accounts receivable management, fostering a supportive team environment
- Improved accounts receivable efficiency by streamlining processes and implementing new software solutions
- Effective petty cash management
- Managed invoice disputes professionally, working closely with clients to achieve resolution in a timely manner
- Analyzed credit risk for new customers, establishing appropriate credit limits and terms to minimize financial exposure
- Increased overall department efficiency by automating manual tasks, resulting in reduced errors and faster processing times
- Monitored industry trends relating to accounts receivables practices, adopting best practices into organizational workflows
- Supported company cash flow by ensuring timely collection of outstanding invoices and monitoring aged accounts
- Gathering different customer information to assess their ability to honor financial obligations
- Posting and allocating receipts from customers in the Health Management Information System (HMIS) as required
- Preparing weekly disbursement of the received payments to the various Equity Afia clinics
- Compiling data, generating monthly statements, and aging report for all corporates
- Cultivating rapport with the various insurance corporates and ensuring consistent communication regarding reconciliations and payment issues as necessary.
Accounts Assistant
Equity Afia Limited
03.2018 - 11.2021
- Conducted monthly refresher trainings to Equity Afia front office personnel in order to minimize bill rejections
- Supported the production of the monthly fixed costs report, monthly income and monthly aged reports for both suppliers and debtors
- Processing and filing of statutory returns with Kenya Revenue Authority
- Preparing bank reconciliations, cash flow statements and monthly reports
- Effective petty cash management
- Improved cash flow management by monitoring accounts receivable and following up on overdue invoices
- Streamlined expense report reviews, identifying potential cost-saving opportunities for the organization
- Ensuring safe custody of finance records and assets
- Assisted in the preparation of accurate financial reports for senior management decision making
- Facilitated smooth audits by maintaining accurate records and providing prompt responses to auditor requests
- Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
Junior Data Analyst
Digital 4 Africa Limited
08.2017 - 02.2018
- Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action
- Participated in requirements meetings and data mapping sessions to understand business needs
- Corrected any data entry errors to prevent later issues such as duplication or data degradation
- Managed and carried out analysis of agreed data whilst complying with financial and legal requirements, responsibilities and obligations
- Assisted clients to generate business insights via statistical and data analysis.
Education
Certificate in Data Analytics (Ongoing) -
Africa Leadership Experience(ALX)
Nairobi11.2024
Certified Public Accountant -
Kasneb
04.2024
Certificate in Effective Healthcare Management, Big Data Analytics in healthcare, Audit and Forensics in healthcare, Critical Thinking, Ethics and Governance, Risk Management in healthcare -
University of Toronto-Distance Learning
09.2023
Bachelor of Economics -
Kenyatta University
08.2018
Kenya Certificate Secondary Education -
Kangubiri Girls' High School.
11.2012
Skills
- Cash Flow Management
- Credit Control Management
- Relationship Management
- Data Analysis
- Customer Service
- Budget Planning
- Financial Management
- Credit Risk Management
- Risk Management
- Financial Reporting
Languages
English
Kikuyu
Swahili
References
- Kenn Zarowiwa, Equity Afia Limited, kenn.zarowiwa@equityafia.co.ke, 0726822031
- Francis Waithaka, Digital 4 Africa Limited, waithash@gmail.com, 0722361147
- Daniel Ngahu, Equity Bank Limited, Daniel.Ngahu@equitybank.co.ke, 0724982062
Timeline
Credit Control Manager
Livia Health
05.2024 - Current
Senior Receivables Accountant
Equity Afia Limited
12.2021 - 04.2024
Accounts Assistant
Equity Afia Limited
03.2018 - 11.2021
Junior Data Analyst
Digital 4 Africa Limited
08.2017 - 02.2018
Certificate in Data Analytics (Ongoing) -
Africa Leadership Experience(ALX)
Certified Public Accountant -
Kasneb
Certificate in Effective Healthcare Management, Big Data Analytics in healthcare, Audit and Forensics in healthcare, Critical Thinking, Ethics and Governance, Risk Management in healthcare -
University of Toronto-Distance Learning
Bachelor of Economics -
Kenyatta University
Kenya Certificate Secondary Education -
Kangubiri Girls' High School.
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