Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Hobbies and Interests
Timeline
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Debby Nyambura Kanyingi

Debby Nyambura Kanyingi

Nairobi

Summary

As an individual well-versed in Industrial and Medical Biochemistry, I possess a strong foundation in science that complements my ability to connect with colleagues and effectively promote products and services. I am fluent in English, facilitating clear and impactful communication. My analytical and detail-oriented nature allows me to navigate complex challenges. With over two years of experience in pharmaceutical sales, I have honed my skills in territory management, customer acquisition, and fostering business growth. My approach is targeted at not only meeting but consistently exceeding set targets. This proficiency has been refined through effectively utilizing CRM systems to track and manage leads, enhancing efficiency and performance. My expertise extends to strategically engaging with stakeholders, nurturing client relationships, and expanding market presence. I am driven by a desire to lead and motivate teams across diverse industries, leveraging my experience to contribute significantly to the success of any organization I am a part of.

Overview

5
5
years of professional experience

Work History

Medical / Pharmaceutical Sales Representative/Territory Manager

Dafra Pharma
01.2022 - Current
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Demonstrated strong product knowledge during client interactions, effectively addressing concerns and increasing trust in the product line.
  • Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
  • Proactively following up on customer orders, contributing to high customer satisfaction and loyalty
  • Cultivating and maintaining strong customer relationships, playing a key role in driving the company's growth and success
  • Organizing and conducting Continuous Medical Education (CME) forums in hospitals and congresses, strengthening the company's presence in the medical community
  • Serving as a Territory Manager, overseeing stock management in various territories and ensuring product availability in local hospitals and pharmacies
  • Proficiently managing the Dafra CRM 2.0 system, recording calls, CME activities, contacts, and stakeholder emails
  • Market intelligence: Through regular competitor analysis, I ensure that I am up-to-date with market products to get a gist of market dynamics which informs business planning

Sales Assistant Internship

Symbio Healthcare
02.2019 - 04.2019
  • Managed and maintained records related to sales, returns, and inventory availability, ensuring accurate tracking of product data
  • Digitally logged reports, expenses, receipts, and sales documents, enhancing data management efficiency
  • Played a pivotal role in customer interactions, receiving calls from clients for order placement, invoicing, and coordinating the dispatch of medical products
  • Increased sales by building strong customer relationships and providing excellent service.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Education

Bachelor of Science - Biochemistry

Moi University
Eldoret, Kenya
12.2021

Certificate - Youth Career and Mentorship Program

St. Paul’s University
Nakuru, Kenya
06.2016

Kenya Certificate of Secondary Education -

St. Clare Girls Secondary School
Nakuru, Kenya
11.2015

Kenya Certificate of Primary Education -

Lions Primary School
Nakuru, Kenya
11.2011

Skills

  • Territory Development
  • Salesmanship
  • Customer Relations
  • Pharmaceutical sales
  • Competitive Analysis
  • CRM Software
  • Customer Retention
  • Team-work
  • Customer Engagement
  • Sales Strategies

Accomplishments

  • First-place Winner, 51st Kenya Science and Engineering Fair (High School): Conceived and presented an innovative project proposal for an E-book with a stylus pen designed to replace traditional paper-based books. This visionary project also aimed to utilize memory cards for storing comprehensive educational content, with each subject allocated a dedicated memory card. This achievement underscores my early aptitude for innovation and creative problem-solving.
  • I emerged the 2nd best performed student in the K.C.S.E (A- 78 points) examinations and served the school administration as the school captain.
  • Dafra Pharma Achievements: Successfully introduced new products into the market, expanding the company's product portfolio and increasing market reach- I have managed to secure Dafra brands in various tenders, including the Central Bank of Kenya. This included a new brand by Dafra Pharma in the Kenyan market. Demonstrated strong leadership capabilities by efficiently managing an assigned subordinate, fostering exceptional rapport with clients, and consistently delivering results. This ability to initiate and maintain client relationships and conduct thorough follow-ups has led to continuous performance improvement monthly. To clarify further, I took over a region performing at 25% sales and currently performing at 120% and have managed to be the best-performing sales lady in a team of ten.

Languages

English
Advanced
C1
Kiswahili
Upper intermediate
B2
German A1 (Actively progressing)
Beginner
A1

References

  • Mercy Wambui Kamau, C.O.O, Symbio Healthcare, +254 722997850, wambui.mburu@symbio.co.ke
  • Dr. John Isemeki, Lecturer, Moi University School of Sciences and Aerospace Studies, +254 795689407,isemeki.owino@gmail.com
  • John Ndungu, Country Manager, Dafra Pharma, +254722114433, john.ndungu@energiapharma.be

Hobbies and Interests

  • Learning and discovering ideas for the enhancement and betterment of Science and Technology
  • Networking with individuals and sharing ideas- I believe in sharing ideas for the advancement of quality of life.
  • The German Language- I am currently enrolled at GOETHE Institute for online classes to learn the German language. Currently at A2 level.

Timeline

Medical / Pharmaceutical Sales Representative/Territory Manager

Dafra Pharma
01.2022 - Current

Sales Assistant Internship

Symbio Healthcare
02.2019 - 04.2019

Bachelor of Science - Biochemistry

Moi University

Certificate - Youth Career and Mentorship Program

St. Paul’s University

Kenya Certificate of Secondary Education -

St. Clare Girls Secondary School

Kenya Certificate of Primary Education -

Lions Primary School
Debby Nyambura Kanyingi