Davies Nyaneko
Nairobi
Summary
Dynamic sales professional with a proven track record in driving revenue growth and expanding market share across diverse sectors. Consistently exceeds sales targets through strategic negotiation and innovative marketing strategies, resulting in substantial market share gains. Proficient in developing revenue growth strategies, cultivating relationships, and managing key accounts, supported by advanced CRM expertise. Committed to leveraging negotiation and strategic planning skills to enhance market presence and ensure sustained business success.
Overview
10
10
years of professional experience
Work History
Business Development Manager
Doo Group
12.2025 - Current
- Connected with potential customers using telephone outreach, email communication, and direct inquiries.
- Established long-term partnerships with new clients in specified territory.
- Developed partnerships with key decision-makers at customer organization to support growth and retention.
- Spearheaded new business growth via innovative marketing initiatives and detailed strategic frameworks.
- Exceeded sales objectives and service benchmarks by cultivating and establishing new customer partnerships, leading to 10% revenue growth
Operations Specialist
Majorel
09.2025 - 12.2025
- Optimized operational performance through KPI monitoring, performance data evaluation, and process execution, contributing to 15% rise in productivity.
- Conducted coaching sessions and training programs for frontline teams, improving productivity, customer satisfaction, and compliance with SLAs.
- Engaged with interdisciplinary teams to tackle escalations, streamline workflows, and elevate client relationships.
- Delivered detailed reports and insights for management, supporting strategic decision-making and promoting continuous improvement initiatives.
- Advanced customer-centric approach by emphasizing efficiency, empathy, and professionalism across all service operations.
- Elevated competitive stance by performing SWOT analysis and synchronizing operations with overarching strategic aims.
Account Manager
EGM Securities Limited
01.2023 - 07.2025
- Managed a portfolio of 100+ key accounts, consistently exceeding sales targets by 25%.
- Developed and implemented sales strategy for new business opportunities across account portfolios and broader businesses.
- Analyzed competitors' offerings to inform strategic planning and maintain competitive advantage.
- Negotiated contracts with major clients, securing favorable terms that contributed to a 30% growth in market share.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Identified upselling and cross-selling opportunities, resulting in a 15% increase in average account size.
Trade Development Representative
Twiga Foods Limited
10.2020 - 12.2022
- Executed trade strategies resulting in 30% sales growth
- Enhanced client engagement by developing targeted marketing strategies for various campaigns.
- Engaged with customers to better understand needs and deliver excellent service.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Strengthened relationships with key stakeholders through effective communication and collaboration on joint projects.
Trade Development Representative
Safaricom PLC
02.2016 - 09.2020
- Executed sales strategies that significantly enhanced market penetration.
- Retained extensive knowledge of product range to knowledgeably answer customer queries and deliver professional presentations.
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
- Cultivated strong client relationships, leading to a 70% increase in repeat business within one year.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Education
Milo Boys High School
Webuye11-2015
Certificate - Financial Markets
Chartered Institute For Securities & Investment
Nairobi04-2025
Cerificate - Salesforce And CRM Overview
Coursera
Nairobi08-2024
Diploma - Business Information Technology
The Technical University of Kenya
Nairobi12-2022
Skills
- Collaborative team management
- Territory management
- Market research
- Customer relationship management
- Customer acquisition strategies
- Collaborative partnerships
Accomplishments
- Resolved product issue through consumer testing.
- Achieved 30% market share through market research and resolving client's needs.
- Achieved 70% increase in repeated business by cultivating strong client relationships and building trust.
- Developed strong relationships with key referral sources which resulted in 15% increase in referrals over one-year period. Initiated two key partnerships which resulted in 25% revenue growth.
Timeline
Business Development Manager
Doo Group
12.2025 - Current
Operations Specialist
Majorel
09.2025 - 12.2025
Account Manager
EGM Securities Limited
01.2023 - 07.2025
Trade Development Representative
Twiga Foods Limited
10.2020 - 12.2022
Trade Development Representative
Safaricom PLC
02.2016 - 09.2020
Certificate - Financial Markets
Chartered Institute For Securities & Investment
Cerificate - Salesforce And CRM Overview
Coursera
Diploma - Business Information Technology
The Technical University of Kenya
Milo Boys High School