DAVID PASCAL MULAYI

• Performing Data Analysis and insights generation using Power BI and Tableau.
• Translating 70% of business requirements into analyses and insights.
• Processing and maintenance of agreeable Key Performance Indicators.
• Working with different stakeholders to define data analytics requirements.
• Conducted meetings with various clients and teams regarding analysis requirements.
• Led BI initiatives to enhance data-driven decision-making processes across departments saving more than 30% of the time required to prepare and interpret reports.
• Led 40-plus cross-functional teams to identify business requirements, ensuring alignment between data analytics and organizational objectives.
• Designed and optimized ETL processes to streamline data integration from various sources, improving data accuracy and accessibility across all deppartments.
• Conducted detailed data analysis using Power BI best practices to identify trends and insights, enabling stakeholders to make informed business decisions effectively thus increasing profits by 20% or more.

• Providing functional and technical support to users in 8 branches across 5 countries.
• Gathering requirements from users as well as capacity building and training of users on solutions and change of processes to increase efficiency.
• User account management & Approval stages for various Document Types.
• Master data creation and mapping of same as well as definition of document.
• Creation of UDFs, UDOs and Formatted search Queries Use of crystal reports and SQL for reporting and designing documents.
• Developed Query reports within SAP to enhance data accuracy and reporting efficiency timely reporting.
• Provided training and support to end-users, fostering adoption of SAP functionalities and best practices.

• Identified and documented detailed business rules and use cases based on requirements analysis as well resolved issues regarding integrity of data flow into databases.
• Used DAX to analyze data and generate useful business reports while utilizing data visualization tools eg. Power BI and Tableau to effectively communicate business insights and concise explanations of best placement for needed resources.
• Designed and developed a BI platform for a leading retail chain, improving customer segmentation and understanding.
• Extracted and interpreted data patterns to translate findings into actionable outcomes.
• Created automated reports to provide clients with valuable insights into their data.
• Collaborated with cross-functional teams to identify trends and insights from data analysis.
• Implemented data quality checks to ensure accuracy and increase consistency in reporting.

• Broke down and evaluated user problems, using test scripts, personal expertise to probe questions.
• Provided level 1 support to diverse clients in 24/7 uptime environment, often extending shifts to accommodate time.
• Monitored 4 systems daily and concurrently while serving over 40 clients across East, West, and Southern Africa.
• System administration - System optimization, incident assessments, and technical guidance

Graduated with Upper 2nd Class Honors